Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 7, 2018

Would rate 0 if I could. 1-star is generous.

Worst customer service I have ever experienced with an app.

You should save yourself a lot of frustration. You are required to give them permission to update the theme.

After the app was installed the check out button didn't work and no product pictures appeared. The tech person said I need to "fix my theme" before he could work on it.

My theme was fine until he started dicking around with it!

4 Green Plants
Canada
1 day using the app
Edited October 12, 2019

Uninstalled. Zero stars more accurate. Short version: Basically doesn't work at all and removes all the product thumbnails. All of them.

If you try this app, make a copy of your theme first. Even after uninstalling, thumbnails didn't show up. Had to go back to copy that thankfully I had made of my theme before installing.

Details: Once I added a group, all product thumbnails disappeared, the discount display box did not appear for any products in the group and the amount was not deducted in the shopping cart. The only effect of this app was to remove the thumbnails and put up a banner to say how much was saved even though that wasn't shown in the cart. Not worth the hassle of reporting this. Why can't apps work, especially when they're not free???

Also, when adding products to a group, the box to choose variants did not show up when the name of the product was too long. I worked around this by removing the products where this was the case, adding them back, and clicking on the variants when the products were at the bottom of the list, but this is lame.

Sundial Wire
United States
About 7 hours using the app
May 15, 2019

I tried it, but it's too complicate to set up. Minimum quanitity is not working, checkout loading is too slow from the cart.
Also I had another app acting in the cart page and this one went on a conflict with it..
I think it would require too much work and communication with the dev to get to the final good result, since the beginning of the adventure is too far from a good final result.
For my experience it makes sense to start a cooperative work with devs when the app is already "almost perfect" by itself. Otherwise make no sense and , in my opinion, it make no sense to call it "app". It should be call "expert support" to get to your target.
An "app" should be ready to go with exceptionally something to adjust. Something "ready to go" and a lot of things to adjust is the opposite of an app

Concetto è
Italy
23 minutes using the app