รีวิว (58)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 88% ของการให้คะแนนคือ 5 ดาว
  • 9% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 10 พฤศจิกายน 2024

Al momento dell’installazione, viene suggerito di contattare l'assistenza per sbloccare gratuitamente le funzionalità premium in cambio di una recensione (non obbligatoria). Comprensibile che molti utenti siano incentivati a lasciare un feedback positivo una volta ottenuto l’accesso gratuito.

Durante l’uso dell’app, però, ho riscontrato un problema: all'attivazione, apparivano codici strani su tutta la pagina prodotto che scomparivano dopo un secondo. Questo dettaglio poteva allarmare gli utenti, dando l'impressione di un sito poco affidabile. Quindi, ho contattato l’assistenza per risolvere il problema, ma le risposte sono arrivate con lentezza, lasciandomi in attesa per giorni e senza fornire una soluzione concreta.

Assistenza poco tempestiva e poco professionale. Non mi era mai successo che il supporto di un'app mi portasse a considerare un’alternativa, perchè non in grado di risolvere il problema. Davvero deludente.

Zanossistore™
อิตาลี
24 วัน ในการใช้แอป
3 กันยายน 2024

keeps saying error

Bingelix
แอฟริกาใต้
19 วัน ในการใช้แอป
Essential Wolf ตอบแล้ว 5 กันยายน 2024

Hello,

I'm Mark, from Vital Bundle application on Shopify.

Your feedback is very valuable to us. We were wondering if we could schedule a short call to discuss your case and find a solution for you. Our engineers will be more than happy to help with any other questions you may have. We have also contacted you via email.

We sincerely apologize for the inconvenience, and I look forward to hearing from you.

Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Could you please update the ratings 😊

Thanks