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Not actually unlimited on the paid plan. We received an error after 22 discount groups that we were approaching the max file size. The 33 groups each had 3 discount tiers.... this is far from unlimited....
Yes, the file size is a limitation of Shopify, however, the app makers know this, it's in their FAQ, yet they advertise unlimited discount groups....
Hi Pavilion - Wholesale Outlet and team,
Thank you for your feedback and for highlighting this issue. We’d love the opportunity to investigate further and identify what’s causing the error in your setup. Could you please reinstall the app so our developers can take a closer look? Resolving this is a priority for us, and we want to ensure the app meets your expectations. Let us know once it’s reinstalled, and we’ll get right to work!
Thank you for your understanding and we hope to hear from you soon.
Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.
Hey there Lucky Dog Hot Sauce and team!
Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job.
If you need any help, you know where to reach us!
Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.
Hey there Dip and Glow Wholesale and team!
Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership.
If you need help or have any questions, please don't hesitate to reach out to us!
They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.
Hi Region 13 Products and team!
Thank you so much for taking the time to leave us a review! Our team really appreciates your support.
If you need help with anything else, you know where to reach us!
Support was fast and friendly
Hey there Markedly Yours team!
Thank you for your review! We’re glad that our support team provided prompt and friendly assistance.
If you have any questions or need hep, please don't hesitate to reach out to us!
not working properly. when you increase the quantity in the shopping cart, the item gets removed
We're very sorry to hear that adjusting the quantity in the cart isn't working as expected. Our team is happy to help to help make this right! We will reach out to you ASAP to help out.
-Bulk Discounts Merchant Support team
Excellent app and professional support when needed through their live chat. We've tested other bulk discount apps but frequently had issues with cart drawer compatibility – this app works seamlessly.
Highly recommend for any store looking at bulk discount options that work with many themes and carts.
Hello to our friends at Inkdays
Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the customer service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
Josh is the epitome of outstanding web support. His dedication, adaptability, and passion for client satisfaction make him an invaluable asset. I wholeheartedly recommend Josh for any web support needs!
Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.
Hi there Sewell Direct team!
Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance.
If you need anything else, please let us know. We'd be glad to help!
The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!
Hi Dream Vessels and Team!
Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review!
Feel free to reach out if there's anything else you need help with!