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I deleted the app and yet the quantity breaks are still on my page and I can't delete them.
it worked for 2 -3 hrs, after that it disappeared on product page, i sent mail to support and i got reply also with standard script, and after that i followed up also, seems like they are not responsive, i needed this feature asap, so i'm gonna install another app for this.
Complete waste of time with these guys - I spoke to someone called Amandeep 1 week ago and explained exactly what type of discounts we offer, e.g. mix and match and explained how these work, after which I was told their app could offer this feature. Then, after 3 days of contacting them trying to enable their free trial, which failed due to a technical error, finally got this working today - only to have wasted another 4 hours trying to set the discounts up because their support assistant has just come back to me to say "I do apologize for this, I will contact him and talk about it because we cannot waste merchants time saying that we have something when we do not"... I wish these app developers would be a bit more honest and stop wasting valuable time.
Hi SaveCo Online Ltd,
We’re sorry that you had this experience with our application. Unfortunately, we do not support the mix and match discounting that you described. We will be investigating how to support this feature in the future, and will relay your use-case to our development team.
We’d also like to apologize for not making this limitation clear earlier in the process. We will update our documentation and ensure that all of our agents are properly trained so that this does not happen again.
Stephanie and the Customer Support Team
I have missed few sales because of this app. It returned an error at checkout, making my customers leave the platform.
I'm sorry to hear about the troubles. It looks like you had the app installed for about 30 minutes, but that's still not the experience we want our merchants to have. Please contact our support staff at support@websiteondemand.ca, and we'll be happy to investigate any compatibility issues you're experiencing.
I have been using this app for two days and it happens to me that bulk discounts are discounted in the cart but then at checkout they no longer appear.
Hello there,
Apologies for this, you can always chat/email us any time of the day. I looked at our Ticket history and appears that you haven't contacted even once. We can definitely fix and avoided this issue.
Please email us at support@websiteondemand.ca and we can rectify this in no time.
Sincerely,
Robert
Operations Manager - Website On Demand
**WARNING**
DO NOT DOWNLOAD THIS APPLICATION.
IT WILL PERMANENTLY RUIN YOUR PRODUCT PAGES.
On 1/3 of mobile devices (with small screens iphonex, galaxy S5, etc) the product now is now permanently shifted to the right.
BLOCKING out over 1/8 of the text you wrote and images.
Congratulations, now everyone thinks your website is bugged mess and your conversion rate plummets.
Best part?
Changes STAY even after UNINSTALLING this application.
Trying to contact support. Not sure if they are even able to fix this mess they created.
Sorry to hear about the troubles with your site. It doesn't look like we received any support tickets from you though? And your shop appears to be displaying okay on small screens. Our app code is also not present in your site.
Did you already view our instructions for removing our app code at:
https://websiteondemand.zendesk.com/hc/en-us/articles/360004498191-How-do-I-uninstall-Quantity-Breaks-Now-
Shopify apps unfortunately cannot remove their code after you delete them. This is why it's necessary to use the Uninstall button in our app before deleting from the Apps page in Shopify.
If you still need help, please let us know at support@websiteondemand.ca and we'll be happy to help.
What you mention in your pricing plan and what you actually offer is not the same. Under the basic pricing plan which is $9.95 you have stated unlimited discount groups. When I upgraded to that I realised that you offer only 1 discount group. For the next pricing plan $14.95 you offer only 3 discount groups and only for the premium pricing plan you are offering unlimited discount groups. Hence I have deleted your app.
Hi there,
We deeply apologize for this.
It looks like you were referring to our old pricing method. Our app should now allow you to have an unlimited discount group when you subscribe to a paid plan.
Upon checking our support platforms, we haven't received any tickets from you. We could've looked in to this case and fixed it quickly.
Let us know whenever you change your mind or if you can give us another try. We'll guide you through our entire process.
Sincerely,
Chud and the Bulk Discount Support Team
Worst! app ever i installed it my site speed is inscreased so then i deleted it but, after removing this the features are still there!! and my customers cant do checkout!! hate this app
Dont use this app , its bullsh*T
dont ever install it
it will ruin your product page foreverrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
We're sorry to hear you're having difficulties, however it appears you're confused. Quantity Breaks Now does NOT make any changes to your product page template / code.
From your review, it sounds like you've broken your product page template :( We suggest you reach out to Shopify support, and they can show you how to restore an earlier version of your product page template.