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I used this app to activate quantity brake downs it works well but the thing is I am only allowed to select only one product from my products from the free plan, why not at least two
Great to hear the app is working well for you! We hope you'll consider investing in a paid plan so the app can help you increase average order values even more! :)
The app had some issues to set up at first but the support team was very helpful and quick with their response!
** ALERT! STAY AWAY FROM THIS APP **The Apps is very buggy and does not play nicely with other apps in your store. The issues I experienced are numerous: errors in the calculations of discount, display format, app launch, and usability. It has been several days that the support has been working on fixing these issues. Although most issues have been fixed, I still cannot access the app because it errors out. If you want to be frustrated and wait your time then this app is for you. They charged me even during all this fiasco but at this point, I do not care. I just need to get out of this mess. Good luck if you decide to install it...
Hi Element Tattoo Supply,
We're sorry that you've had this experience with our application. Our development team has found and fixed many of the bugs that you encountered.
As mentioned, we’re happy to hear that the issues have been fixed, but unfortunately there was a server outage that caused the app to error out in the way that you describe. This occurs infrequently, and service is always restored as soon as the relevant server comes back online. If you'd like, we are happy to offer you a refund. If you decide to reinstall our applications, we will ensure that your store is setup quickly and to your expectations.
Stephanie and the Customer Support Team
Super fast response time from staff and helped get the app up and running within the hour. Had a few issues and they helped out right away!
Hello to our friends at Kodiak Wholesale
Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
This app is perfect for our requirements (Tiered discounts e.g. buy 4-9 products get £5 off each item etc) Very easy to make changes to language used and layout, colours etc. Had a couple of issues with spasmodic support early on which was frustrating as we like the app & happy to pay for it. Since then they did explain what things could be tweaked with our issue and is now working the way we wanted it to.
Hi friends at Headsets4business,
We are pleased to hear that you are liking our app so far! Vlad and the rest of the support team were so happy they were able to assist you with your issue. Let us know when you'll officially launch your site, and we'll ensure that our app works 100%!
Cheers!
- Chud and Bulk Discounts Now Support Team
this is really a shit app, pls go far away with it. there is no action on checkout page, and there is no support for the app. write a email to the support center, and there is no reply
Hello to our friends at atoupee
Thank you very much for leaving us this feedback. I am Pushpesh, the Customer Success Manager with Bulk Discounts Now.
I am sorry to hear about your negative experience with our app. We cannot find any recent emails regarding your request. We have reached out to you directly via email. Can you please reply to that email so that we can get your issues sorted out ASAP?
Please let me know if there's anything else that I can help you with? Again I'm very sorry about your experience.
Regards,
Pushpesh & the Bulk Discounts Now Support Team
I downloaded the app recently for a QTT Break use. I wanted to change colors to match my website and customer service was very helpful. It works OK... the only thing is that when you change one setting, it messes up the rest so you need to double check everything before confirming. Website is not live yet so I'll see if it works ok when used everyday...
Hi there - thanks for the feedback! Please contact our friendly support team at support@websiteondemand.ca if there's anything we can do to help.
Sehr netter und schneller support. Vielen Dank Amandeep für deine Zeit und Hilfe! Werde die App weiter empfehlen
Hello to our friends at schlappenbar
Danke für die tolle Bewertung. Wir freuen uns sehr zu hören, dass Sie jetzt Bulk Discount Now genießen, und ich bin froh, dass wir für Sie ins Schwarze getroffen haben. Amandeep ist der Superstar unseres Teams und wir freuen uns, dass er Ihnen helfen konnte. Wir werden Ihre freundlichen Worte an Amandeep weiterleiten, von dem wir wissen, dass er Ihren Kommentar zu schätzen weiß. Wir wünschen Ihnen und Ihrem Shop viel Erfolg. Wir freuen uns über die Weiterempfehlung!
Tanu & The Bulk Discounts Now Support Team
Amandeep was most helpful in answering all of our questions. He was knowledgeable, friendly, efficient and clear when answering our concerns.
Hello to our friends at Raw Natures Fuel
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy that Amandeep was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
App is buggy, breaks most of the css on the product and cart page. Automatic installation does not work and customer service team is not responsive. This happened before with a different store and although I had the same experience I decided to give them a chance. I guess the developer is not interested in delivery a good product and providing good customer support.
Hi there,
Hope all is well with you.
My name is Robert, Operations Manager for Website on Demand apps.
This is not a thing with our app. In fact, we were known to have one of the best tech support in the business.
I was able to check the ticket and it appears that our agent was able to respond on time (ticket#31173). This email was sent to development@dryeyerescue.com.
Please advise.
Best,
Robert