리뷰 (566)

전체 평점
4.5
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2024년 9월 10일

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Lucky Dog Hot Sauce - Food's Best Friend!
미국
앱 사용 기간 대략 4년
답글 Website on Demand Studio, LLC개 2024년 9월 12일

Hey there Lucky Dog Hot Sauce and team!

Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job.

If you need any help, you know where to reach us!

2024년 10월 17일

They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.

Region 13 Products
미국
앱 사용 기간 거의 2년
답글 Website on Demand Studio, LLC개 2024년 10월 21일

Hi Region 13 Products and team!

Thank you so much for taking the time to leave us a review! Our team really appreciates your support.

If you need help with anything else, you know where to reach us!

2024년 9월 5일

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Dip and Glow Wholesale
영국
앱 사용 기간 대략 2년
답글 Website on Demand Studio, LLC개 2024년 9월 9일

Hey there Dip and Glow Wholesale and team!

Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership.

If you need help or have any questions, please don't hesitate to reach out to us!

2024년 4월 10일

Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.

Sewell Direct
미국
앱 사용 기간 4년 초과
답글 Website on Demand Studio, LLC개 2024년 4월 12일

Hi there Sewell Direct team!

Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance.

If you need anything else, please let us know. We'd be glad to help!

2024년 4월 24일

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Stapling & Nailing Ltd.
영국
앱 사용 기간 1년 초과
답글 Website on Demand Studio, LLC개 2024년 4월 26일

Hi there Stapling & Nailing Ltd.!

Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts.

If you need further assistance, you know where to reach us!

2024년 3월 16일

Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!

WhiteBrights®
미국
앱 사용 기간 3개월
답글 Website on Demand Studio, LLC개 2024년 3월 18일

Hey there WhiteBrights®!

Thank you for the detailed review! This is one of the best feedback we've received and we are very thankful that you took the time to share your experience.

If you need help with anything, please don't hesitate to reach out to us! We'll do our best to help you out.

2024년 3월 15일에 편집됨

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support).

If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business.

As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

OrnamentallyYou
미국
앱 사용 기간 7개월
답글 Website on Demand Studio, LLC개 2023년 11월 29일

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!

Hannes Bez | Director of Customer Experience

2024년 1월 15일

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!

Dream Vessels
미국
앱 사용 기간 3년 초과
답글 Website on Demand Studio, LLC개 2024년 1월 17일

Hi Dream Vessels and Team!

Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review!

Feel free to reach out if there's anything else you need help with!

2024년 3월 28일

Timely customer service through the chat function, thanks!

ANS.EIN
싱가포르
앱 사용 기간 2년 초과
답글 Website on Demand Studio, LLC개 2024년 4월 1일

Hey ANS.EIN team!

Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now.

If you need further assistance, you know where to reach us!

2024년 2월 1일

Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout

Branding Evolution
오스트레일리아
앱 사용 기간 5개월
답글 Website on Demand Studio, LLC개 2024년 2월 6일

Hi there Branding Evolution and team!

Thank you for your heartwarming review. Your support is highly appreciated!

If you need help with anything else, please let us know. Our support team would be glad to help!