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I like the way this can be use with no big problems. It is a good tool to increase size of orders. I recommend it
Complete waste of time with these guys - I spoke to someone called Amandeep 1 week ago and explained exactly what type of discounts we offer, e.g. mix and match and explained how these work, after which I was told their app could offer this feature. Then, after 3 days of contacting them trying to enable their free trial, which failed due to a technical error, finally got this working today - only to have wasted another 4 hours trying to set the discounts up because their support assistant has just come back to me to say "I do apologize for this, I will contact him and talk about it because we cannot waste merchants time saying that we have something when we do not"... I wish these app developers would be a bit more honest and stop wasting valuable time.
Hi SaveCo Online Ltd,
We’re sorry that you had this experience with our application. Unfortunately, we do not support the mix and match discounting that you described. We will be investigating how to support this feature in the future, and will relay your use-case to our development team.
We’d also like to apologize for not making this limitation clear earlier in the process. We will update our documentation and ensure that all of our agents are properly trained so that this does not happen again.
Stephanie and the Customer Support Team
Very good, fast and helpful support!
Unfortunately the app doesn't work with my theme and the support couldn't solve the problem either ... I'm sad ... I would have liked to have paid for the adaptation! Now I've deleted the app from my shop and installed another one ... now everything works and I'm happy :-)
Hello friends from Textildruck-Großauflagen!
Thank you for leaving us this review, we really appreciate it! We're really sorry to hear that the app doesn't work with your theme, will definitely work on that for future updates, thanks for leaving your feedback, we sincerely appreciate it! :-)
-Melissa and the Discounts & Quantity Breaks Support Team
I have missed few sales because of this app. It returned an error at checkout, making my customers leave the platform.
I'm sorry to hear about the troubles. It looks like you had the app installed for about 30 minutes, but that's still not the experience we want our merchants to have. Please contact our support staff at support@websiteondemand.ca, and we'll be happy to investigate any compatibility issues you're experiencing.
I have been using this app for two days and it happens to me that bulk discounts are discounted in the cart but then at checkout they no longer appear.
Hello there,
Apologies for this, you can always chat/email us any time of the day. I looked at our Ticket history and appears that you haven't contacted even once. We can definitely fix and avoided this issue.
Please email us at support@websiteondemand.ca and we can rectify this in no time.
Sincerely,
Robert
Operations Manager - Website On Demand
Really like the app. easy to use and intuitive as well. Was looking for a free app for bulk order discounts and I'm really happy to get on that one. Recommended
Very quick and good support from Aman. I had some problem uploading but got instant and very good support.
Hello to our friends at Comfydence
Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now. Aman is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!
Tanu & The Bulk Discounts Now Support Team
Tried to use this app to setup discount offers, but it did not meet the requirements. It has limited features and flexibility. Can be used only for a very specific use-case. Good customer support though.
Hello to our friends at Ikiru
Thank you for your feedback! We appreciate you taking the time out to share this review with us and the community! I am sad to learn that our app wasn't the right fit for your store, but we understand that our app cannot be perfect for every business. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Bulk Discounts Now Support Team
exactly what I needed the price point is on the high end but if it works as well as it did so far, I think it will pay for it self 3 stars because of price not functionality.
Glad to hear the app is working well so far! I hope you'll consider revising your rating once you see the app more than paying for itself :) Please feel free to reach out if there's anything we can do to help.
Installation was very easy. Just installed. Gave 5 stars for ease of app install. We'll see how it works in time.