Avaliações (566)

Classificação geral
4,5
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
10 de setembro de 2024

Best customer service ever. Immediately analyzed and solved the issue I was having. If only every business had an Alina - I cannot thank you enough for employing such a great CS agent. Incredible.

Lucky Dog Hot Sauce - Food's Best Friend!
Estados Unidos
Aproximadamente 4 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 12 de setembro de 2024

Hey there Lucky Dog Hot Sauce and team!

Thank you so much for your heartwarming review for the customer service you received from Alina. This will definitely make her day! Don't worry, we will ensure that she gets recognized for an amazing job.

If you need any help, you know where to reach us!

17 de outubro de 2024

They are quick to respond. They offer helpful videos to address changes, updates, and troubleshooting. The service is excellent and fast.

Region 13 Products
Estados Unidos
Quase 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 21 de outubro de 2024

Hi Region 13 Products and team!

Thank you so much for taking the time to leave us a review! Our team really appreciates your support.

If you need help with anything else, you know where to reach us!

5 de setembro de 2024

Generally has worked really well. Great support when I had a minor issue. Very responsive and resolved quickly.

Dip and Glow Wholesale
Reino Unido
Aproximadamente 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 9 de setembro de 2024

Hey there Dip and Glow Wholesale and team!

Thank you so much for taking the time to share the experience you had with our app and support team! We appreciate your support and hope that we have a long and fruitful partnership.

If you need help or have any questions, please don't hesitate to reach out to us!

10 de abril de 2024

Has worked well for us. When support was needed due to a Shopify update, it was provided quickly and effectively.

Sewell Direct
Estados Unidos
Mais de 4 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 12 de abril de 2024

Hi there Sewell Direct team!

Thank you for the amazing review! We understand how important it is to get support which is why we do our best to ensure that our merchants receive prompt assistance.

If you need anything else, please let us know. We'd be glad to help!

24 de abril de 2024

Great functionality, great aesthetics on the front-end, and great editability. Though the best part is the team, they're always on hand to help and will have fixes turned around in less than 24hrs. Can't fault them.

Stapling & Nailing Ltd.
Reino Unido
Mais de 1 ano usando o app
Website on Demand Studio, LLC deixou uma resposta 26 de abril de 2024

Hi there Stapling & Nailing Ltd.!

Thank you so much for the amazing and detailed review! We're thrilled to hear that you're having a great time using our app. We appreciate your kind words for our support team as well. We'll make sure that they are recognized for their efforts.

If you need further assistance, you know where to reach us!

16 de março de 2024

Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!

WhiteBrights®
Estados Unidos
3 meses usando o app
Website on Demand Studio, LLC deixou uma resposta 18 de março de 2024

Hey there WhiteBrights®!

Thank you for the detailed review! This is one of the best feedback we've received and we are very thankful that you took the time to share your experience.

If you need help with anything, please don't hesitate to reach out to us! We'll do our best to help you out.

Data de edição: 15 de março de 2024

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support).

If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business.

As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

OrnamentallyYou
Estados Unidos
7 meses usando o app
Website on Demand Studio, LLC deixou uma resposta 29 de novembro de 2023

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!

Hannes Bez | Director of Customer Experience

15 de janeiro de 2024

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!

Dream Vessels
Estados Unidos
Mais de 3 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 17 de janeiro de 2024

Hi Dream Vessels and Team!

Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review!

Feel free to reach out if there's anything else you need help with!

28 de março de 2024

Timely customer service through the chat function, thanks!

ANS.EIN
Singapura
Mais de 2 anos usando o app
Website on Demand Studio, LLC deixou uma resposta 1 de abril de 2024

Hey ANS.EIN team!

Thank you for the wonderful feedback! We're glad that you received a prompt reply from our support team. We appreciate your support and hope that you continue using Bulk Discounts Now.

If you need further assistance, you know where to reach us!

1 de fevereiro de 2024

Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout

Branding Evolution
Austrália
5 meses usando o app
Website on Demand Studio, LLC deixou uma resposta 6 de fevereiro de 2024

Hi there Branding Evolution and team!

Thank you for your heartwarming review. Your support is highly appreciated!

If you need help with anything else, please let us know. Our support team would be glad to help!