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The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support).
If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business.
As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.
Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!
Hannes Bez | Director of Customer Experience
I have been using this app for a while now and had a small technical issue with discounts being applied. I contacted customer support via the chat icon and it was fixed within 10 minutes. That sort of service is what keeps customers, I recommended this app.
Hello to our friends from mbRADIO
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are delighted our support team has been helpful to your requests. Thank you for leaving us feedback. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Tanu & The Bulk Discounts Now Support Team
Great app and even greater service! Support answers really promptly and is willing to help with every case :)! 5/5
Hello friends from pawsson.com!
Many thanks for leaving this awesome 5-star review, it is greatly appreciated! :-)
-Melissa and the Discounts & Quantity Breaks Support Team
The support team is great. The app seems to be working awesome.
Don't hesitate to join the team with this app
The free plan for me makes this app great. It's helping my business a lot in terms of getting more orders at a discounted price
Great experience! Quick response customer service and nice quality app. Now I am using both Quantity Breaks App and Wholesale App, and both app can satisfy my needs.
Hello friends from 666 CY Int'l Trading
We appreciate you taking the time to leave this great review! :-) We appreciate your support! Happy selling :-)
-Melissa and the Discounts & Quantity Breaks Support Team
Amazing support! the guys were able to fix most of the issues I had very promptly. Would definitely recommend this app to anyone interested.
Hello to our friends at Re All Store
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation.
Tanu & The Bulk Discounts Now Support Team
Great app! Definitely helps to increase AOV. The support was EXTREMELY responsive and helpful.
Thank you! Good to know that you find our app useful :)
Don't hesitate to reach out!
Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout
Hi there Branding Evolution and team!
Thank you for your heartwarming review. Your support is highly appreciated!
If you need help with anything else, please let us know. Our support team would be glad to help!
Used this app to help me create a multipack/discounted pricing. Easy install and great support! Would recommend