Bulk Discounts Now WOD , 551 則評價

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2023年11月27日

As a high volume seller we can tell you that this application and their team is an absolute disgrace!

We were looking for a critical application for our company as we approached the holidays. We vetted other software providers out and contacted these people about the functionality that we needed. They said they were capable of doing it.

We signed up, and it turned out that their app didn't work as expected. Not only that, but it would refund customers that didn't qualify for our discount.

I asked them to compensate us for the usage, or lack of with their app. We didn't get what we were promised.

I stuck with them and asked them to fix this. I got treated terribly by their team and I was given a whole bunch of excuses. They said the app couldn't work because of conflicts with other very basic applications like our cart software.

I told them to cancel our plan and that we were not interested. I've finally had it. Months later and i'm still getting charged. I contacted them and they said they would refund us for 5 days. That's insult to injury. I will make sure as many sellers as possible know about the shenanigans that these people pull off.

For anybody here that plans to be a high seller, save yourself the cost and headache.

If anyone here has been screwed over please contact us. Likewise we will do what we can to get them removed from the app store.

OrnamentallyYou
美國
使用應用程式 4個月
Website on Demand Studio, LLC 已回覆 2023年11月29日

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!

Hannes Bez | Director of Customer Experience

2023年9月5日

Had a small glitch / string error - contacted the team and within a minuet they replied. Amandeep was super helpful and the error was resoled straight away. if you're looking for a bulk discount app - this is the one. does exactly what it says on the tin.

100% satisfied every time.

Twink Candle Company
英國
使用應用程式 3個月
Website on Demand Studio, LLC 已回覆 2023年9月6日

Greetings Twink Candle Company,

Thank you for taking the time to leave us this great review! It is great to hear that Amandeep was able to help you quickly and resolve your desired results. We want to keep you 100% satisfied, so never hesitate to reach out if you run into any problems, questions, or comments.

Stephanie and the Customer Support Team

2023年11月26日

Needed to fix WOD after new theme published. Vlad responded immediately and fixed the issue.

American Paperwear
美國
使用應用程式 2個月
Website on Demand Studio, LLC 已回覆 2023年11月28日

Hey there American Paperwear and Team!

Thank you for leaving a great review for our app! We're glad that Vlad was able to provide you with a quick solution. This review will definitely make his day!

Please let us know if you need further assistance. Cheers!

2023年10月16日

The Bulk Discounts app fits our exact needs, and their customer support team is extremely responsive and helpful!

Feast Source
美國
使用應用程式 大約2個月
Website on Demand Studio, LLC 已回覆 2023年10月19日

Greetings Feast Source,

Thank you for leaving us this great review! We love to hear that Bulk Discounts Now fits your store needs and that our support team was able to assist you with your set up! Let us know if you need any assistance at all.

The Support Team

2023年11月23日

Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!

LIANI HOME
德國
使用應用程式 3天
Website on Demand Studio, LLC 已回覆 2023年11月24日

Hey there Liani Home and Team!

Thank you for taking the time to give us such a wonderful review! Amandeep had a great time helping you out, and for sure this review will make his day once he sees it.

Please feel free to reach out if you need our assistance again!

2023年7月8日

It is a great tool but also the customer service is exceptional. Big thanks to Josh especially he helped me out with a setup situation.

Tienda Naturista Pronapresa
墨西哥
使用應用程式 3年多
Website on Demand Studio, LLC 已回覆 2023年7月10日

Hello Tienda Naturista Pronapresa,

Thank you for the 5-star review! We are happy to hear that Josh was able to provide you exceptional customer service for setting up your products. Your store is very inviting! We are happy that Bulk Discounts now is working for your business.

Stephanie & the Customer Support team

2023年6月9日

It works well and when it broke because of a compatibility error with my theme, they answered me and corrected the bug in the same 24 hours. Really quick and polite!
I recommend!

Pirouette & Cie
加拿大
使用應用程式 接近3年
Website on Demand Studio, LLC 已回覆 2023年6月12日

Hello to our friends at Pirouette & Cie

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with fantastic service. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the recommendation.

Tanu & The Bulk Discounts Now Support Team

2023年5月14日

Great app and great tech support. Was able to help me customize my product page to look perfect! Thanks so much for your help and product!

Powercall Sirens LLC
美國
使用應用程式 大約2年
Website on Demand Studio, LLC 已回覆 2023年5月15日

Hello to our friends at Powercall Sirens LLC

Thanks for the awesome review. We're so happy to hear that our support team was able to assist you promptly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success.

Tanu & The Bulk Discounts Now Support Team

2023年5月16日

The support is great. They fixed my problems in my cart page. I can recommend to use the app as your conversion rate will increase!

6Paint
德國
使用應用程式 大約2年
Website on Demand Studio, LLC 已回覆 2023年5月16日

Hello to our friends at 6Paint

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're so happy to hear that our support team was able to assist you promptly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Bulk Discounts Now Support Team

2023年6月2日

Amazing app, great customer service. They went above and beyond for me multiple times. They answer quickly, within the same 10-15 minutes, sometimes quicker. Get the app.

SPLENDR
加拿大
使用應用程式 10天
Website on Demand Studio, LLC 已回覆 2023年6月2日

Hello to our friends at SPLENDR

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We're so happy to hear that our support team was able to assist you promptly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Bulk Discounts Now Support Team