評價 (566)
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根據評分
Super fast response time from staff and helped get the app up and running within the hour. Had a few issues and they helped out right away!
Hello to our friends at Kodiak Wholesale
Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the support team. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
this is really a shit app, pls go far away with it. there is no action on checkout page, and there is no support for the app. write a email to the support center, and there is no reply
Hello to our friends at atoupee
Thank you very much for leaving us this feedback. I am Pushpesh, the Customer Success Manager with Bulk Discounts Now.
I am sorry to hear about your negative experience with our app. We cannot find any recent emails regarding your request. We have reached out to you directly via email. Can you please reply to that email so that we can get your issues sorted out ASAP?
Please let me know if there's anything else that I can help you with? Again I'm very sorry about your experience.
Regards,
Pushpesh & the Bulk Discounts Now Support Team
I downloaded the app recently for a QTT Break use. I wanted to change colors to match my website and customer service was very helpful. It works OK... the only thing is that when you change one setting, it messes up the rest so you need to double check everything before confirming. Website is not live yet so I'll see if it works ok when used everyday...
Hi there - thanks for the feedback! Please contact our friendly support team at support@websiteondemand.ca if there's anything we can do to help.
Sehr netter und schneller support. Vielen Dank Amandeep für deine Zeit und Hilfe! Werde die App weiter empfehlen
Hello to our friends at schlappenbar
Danke für die tolle Bewertung. Wir freuen uns sehr zu hören, dass Sie jetzt Bulk Discount Now genießen, und ich bin froh, dass wir für Sie ins Schwarze getroffen haben. Amandeep ist der Superstar unseres Teams und wir freuen uns, dass er Ihnen helfen konnte. Wir werden Ihre freundlichen Worte an Amandeep weiterleiten, von dem wir wissen, dass er Ihren Kommentar zu schätzen weiß. Wir wünschen Ihnen und Ihrem Shop viel Erfolg. Wir freuen uns über die Weiterempfehlung!
Tanu & The Bulk Discounts Now Support Team
Amandeep was most helpful in answering all of our questions. He was knowledgeable, friendly, efficient and clear when answering our concerns.
Hello to our friends at Raw Natures Fuel
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy that Amandeep was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
App is buggy, breaks most of the css on the product and cart page. Automatic installation does not work and customer service team is not responsive. This happened before with a different store and although I had the same experience I decided to give them a chance. I guess the developer is not interested in delivery a good product and providing good customer support.
Hi there,
Hope all is well with you.
My name is Robert, Operations Manager for Website on Demand apps.
This is not a thing with our app. In fact, we were known to have one of the best tech support in the business.
I was able to check the ticket and it appears that our agent was able to respond on time (ticket#31173). This email was sent to development@dryeyerescue.com.
Please advise.
Best,
Robert
At first, app did exactly what I wanted. However, sometimes the app does not load at all (on a few debut theme), so discounts are not applied even I advertise with it. Lost a lot of customers because of this. Please fix.
How to unsubscribe for the service before my trial ends? i dont have to use this app for now. Please help!!
Thanks so much for trying Quantity Breaks Now! To uninstall, please follow the instructions at the link below or contact support@websiteondemand.ca for help.
https://websiteondemand.zendesk.com/hc/en-us/articles/360004498191-How-do-I-uninstall-Quantity-Breaks-Now-
This app cost me sales. My checkout page became glitchy and customers were not able to proceed. For four days this was the case until I deleted the app.
I gave this app a go for a couple days, but it wasn't for me unfortunately because it doesn't integrate with Amazon Payments, PayPal Express, Apple Pay and other 3rd party payment options. They essentially skip the discount feature in the final checkout process.
It's a flaw of the 'draft orders' method for discounting that this app uses. This isn't the developer's fault, it really falls on Shopify, but it makes using this app a big problem for me because many of my customers use these alternative checkout methods.
Another big flaw here is that the Facebook pixel will not track these 'draft' orders.
If you don't need to offer customers alternative payments and don't care about the Facebook pixel tracking sales, then this could work well for you.
Customer service was incredible however. Chris was fast and thorough with helping me navigate these issues. If there is a workaround in the future, I would certainly use any app by this developer again, based on the excellent customer support.
Sorry to hear about the troubles. Have you reached out to our friendly support staff for assistance with this? If not, we'd be happy to investigate and get to the bottom of this. Please contact our support desk at support@websiteondemand.ca for assistance.