The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
What you mention in your pricing plan and what you actually offer is not the same. Under the basic pricing plan which is $9.95 you have stated unlimited discount groups. When I upgraded to that I realised that you offer only 1 discount group. For the next pricing plan $14.95 you offer only 3 discount groups and only for the premium pricing plan you are offering unlimited discount groups. Hence I have deleted your app.
We deeply apologize for this.
It looks like you were referring to our old pricing method. Our app should now allow you to have an unlimited discount group when you subscribe to a paid plan.
Upon checking our support platforms, we haven't received any tickets from you. We could've looked in to this case and fixed it quickly.
Let us know whenever you change your mind or if you can give us another try. We'll guide you through our entire process.
Chud and the Bulk Discount Support Team
This app is not compatible to any product options app. I contacted their customer service a thousand times asking for them to fix their bug and showed a lot of screenshots and explanations. But they refused to fix. Then I changed to the Volume & Discounted Pricing app, and now everything is working fine for me. I am glad I found Volume & Discounted Pricing. It meets all my needs.
Our app is, unfortunately, not compatible with some product option apps. Though this is already in our development pipeline, we currently don't support/integrate with them. We are so sorry about this!
With that in mind, we currently are one of the few discount apps that works seamlessly with Shopify Discount codes and Currency converter - so please let us know if we can help you in that regard.
We know our app won't work for 100% of merchants, but it's certainly our goal to make it work for 99% :). I will also make sure our support team gives more succinct answers in cases like this in the future - we work SUPER hard to take excellent care of every client, day or night.
Thanks for your understanding,
Robert & The Bulk Discounts Now Support Team
I have been using this app for two days and it happens to me that bulk discounts are discounted in the cart but then at checkout they no longer appear.
Apologies for this, you can always chat/email us any time of the day. I looked at our Ticket history and appears that you haven't contacted even once. We can definitely fix and avoided this issue.
Please email us at firstname.lastname@example.org and we can rectify this in no time.
Operations Manager - Website On Demand
App is buggy, breaks most of the css on the product and cart page. Automatic installation does not work and customer service team is not responsive. This happened before with a different store and although I had the same experience I decided to give them a chance. I guess the developer is not interested in delivery a good product and providing good customer support.
Hope all is well with you.
My name is Robert, Operations Manager for Website on Demand apps.
This is not a thing with our app. In fact, we were known to have one of the best tech support in the business.
I was able to check the ticket and it appears that our agent was able to respond on time (ticket#31173). This email was sent to email@example.com.
This app cost me sales. My checkout page became glitchy and customers were not able to proceed. For four days this was the case until I deleted the app.
I have missed few sales because of this app. It returned an error at checkout, making my customers leave the platform.
I'm sorry to hear about the troubles. It looks like you had the app installed for about 30 minutes, but that's still not the experience we want our merchants to have. Please contact our support staff at firstname.lastname@example.org, and we'll be happy to investigate any compatibility issues you're experiencing.
the shitty app, don't recommend to use, the hidden feed may be applied, better avoid this application
Sorry to hear there was some confusion about our pricing, however our app pricing is clearly shown on our app page. There are no hidden fees. You're welcome to use our free plan for as long as you like, and I see you currently still have the app installed.
If you have any questions, please reach out to our support staff at email@example.com and we'll be happy to help.
App is unpredictable...only applied the discount about 30% of the time. I have many abandoned carts due to this. App is completely unable to apply the discount in draft orders. This is an embarrassing way to reflect on our business.
REPLY TO DEVELOPER: I shouldn't have to inspect each and every order to make sure your app is working. I absolutely did reached out to your support when the problem was discovered last night. Response was "refreshed it on our end." This doesn't help the snowball of problems I found with other orders and abandoned carts upon further investigation of order history. How could I possibly trust that a "refresh" problem wouldn't occur again? Store owners have a lot to do besides watch for when apps 'might' not work.
Hi there - sorry to hear about the troubles. I noticed you didn't reach out to our support for assistance. We'd be happy to assist. Please contact firstname.lastname@example.org.
Also, draft orders not supporting discount codes is a limitation in Shopify - not Quantity Breaks Now. Quantity Breaks Now does support discount codes via a workaround. That option can be enabled from the Settings tab in our app.
This app literally cost us thousands of dollars. It is buggy and will occasionally mess up your entire store, so your customers are unable to check out properly. please DO NOT use
We'd love to help, but we haven't received any support requests from you. Please contact our support staff at email@example.com so we can assist.
DO NOT DOWNLOAD THIS APPLICATION.
IT WILL PERMANENTLY RUIN YOUR PRODUCT PAGES.
On 1/3 of mobile devices (with small screens iphonex, galaxy S5, etc) the product now is now permanently shifted to the right.
BLOCKING out over 1/8 of the text you wrote and images.
Congratulations, now everyone thinks your website is bugged mess and your conversion rate plummets.
Changes STAY even after UNINSTALLING this application.
Trying to contact support. Not sure if they are even able to fix this mess they created.
Sorry to hear about the troubles with your site. It doesn't look like we received any support tickets from you though? And your shop appears to be displaying okay on small screens. Our app code is also not present in your site.
Did you already view our instructions for removing our app code at:
Shopify apps unfortunately cannot remove their code after you delete them. This is why it's necessary to use the Uninstall button in our app before deleting from the Apps page in Shopify.
If you still need help, please let us know at firstname.lastname@example.org and we'll be happy to help.