Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, diverse discount styles, and seamless Shopify integration. They commend its ability to enhance sales and increase average order value. The customer support is praised for its efficiency, with team members like Amandeep, Josh, Nicoz, Vlad, and Rasheem receiving special mentions. Merchants value the free trial and subscription options, customizable discount tables, and accurate discount calculations, even for large quantities of low-priced items.

January 15, 2024

The customer support has a great service. They immediately responded and fixed the issue we had in our shop. Good job!

Dream Vessels
United States
Over 3 years using the app
Website on Demand Studio, LLC replied January 17, 2024

Hi Dream Vessels and Team!

Thank you for making our day with such kind words and wonderful feedback for our support team. They'll surely be happy once they see your review!

Feel free to reach out if there's anything else you need help with!

Edited March 15, 2024

The team goes above and beyond to make things right. These guys are not outsourced and doing the job without context or care (think Amazon support).

If an app didn't care about their business, then they certainly wouldn't care about yours either. In this case, the entire team works in every customer's best interest and at heart they truly care about their business.

As an aside, i've come to appreciate their understanding of Shopify's ecosystem, the technical considerations and limitations, and so forth. I'll recommend them to others.

OrnamentallyYou
United States
4 months using the app
Website on Demand Studio, LLC replied November 29, 2023

Thanks for taking the time to leave such a thorough review. I'm truly sorry about the poor experience you've had with our app. We're taking your feedback very seriously and are working through it with our developers. I'll also be reaching out to you personally - we've let you down, and we want to make this right!

Hannes Bez | Director of Customer Experience

February 1, 2024

Their team is not only helpful but also genuinely committed to meeting our store's needs, providing personalised advice and support throughout

Branding Evolution
Australia
4 days using the app
Website on Demand Studio, LLC replied February 6, 2024

Hi there Branding Evolution and team!

Thank you for your heartwarming review. Your support is highly appreciated!

If you need help with anything else, please let us know. Our support team would be glad to help!

November 23, 2023

Brilliant customer service even for coding specific questions. Big thanks especially to Amandeep!

LIANI HOME
Germany
About 2 months using the app
Website on Demand Studio, LLC replied November 24, 2023

Hey there Liani Home and Team!

Thank you for taking the time to give us such a wonderful review! Amandeep had a great time helping you out, and for sure this review will make his day once he sees it.

Please feel free to reach out if you need our assistance again!

November 26, 2023

Needed to fix WOD after new theme published. Vlad responded immediately and fixed the issue.

American Paperwear
United States
2 months using the app
Website on Demand Studio, LLC replied November 28, 2023

Hey there American Paperwear and Team!

Thank you for leaving a great review for our app! We're glad that Vlad was able to provide you with a quick solution. This review will definitely make his day!

Please let us know if you need further assistance. Cheers!

March 16, 2024

Wow!! I’m so excited that I chose this particular company for our “bulk” pricing for our new website. I am big on. “branding” & ensuring everything is in our PMS colors & fits our overall design. The customer service folks at WOD have absolutely gone out of their way to help me do things & make it look better than I thought possible! They also delivered the customer service with a smile which to me is everything. I look forward to a long term, mutually beneficial relationship with the folks at WOD! Thank you WOD & StaySm:)in’!

WhiteBrights®
United States
Website on Demand Studio, LLC replied March 18, 2024

Hey there WhiteBrights®!

Thank you for the detailed review! This is one of the best feedback we've received and we are very thankful that you took the time to share your experience.

If you need help with anything, please don't hesitate to reach out to us! We'll do our best to help you out.

October 16, 2023

The Bulk Discounts app fits our exact needs, and their customer support team is extremely responsive and helpful!

Feast Source
United States
About 2 months using the app
Website on Demand Studio, LLC replied October 19, 2023

Greetings Feast Source,

Thank you for leaving us this great review! We love to hear that Bulk Discounts Now fits your store needs and that our support team was able to assist you with your set up! Let us know if you need any assistance at all.

The Support Team

September 5, 2023

Had a small glitch / string error - contacted the team and within a minuet they replied. Amandeep was super helpful and the error was resoled straight away. if you're looking for a bulk discount app - this is the one. does exactly what it says on the tin.

100% satisfied every time.

Twink Candle Company
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied September 6, 2023

Greetings Twink Candle Company,

Thank you for taking the time to leave us this great review! It is great to hear that Amandeep was able to help you quickly and resolve your desired results. We want to keep you 100% satisfied, so never hesitate to reach out if you run into any problems, questions, or comments.

Stephanie and the Customer Support Team

July 8, 2023

It is a great tool but also the customer service is exceptional. Big thanks to Josh especially he helped me out with a setup situation.

Tienda Naturista Pronapresa
Mexico
Over 3 years using the app
Website on Demand Studio, LLC replied July 10, 2023

Hello Tienda Naturista Pronapresa,

Thank you for the 5-star review! We are happy to hear that Josh was able to provide you exceptional customer service for setting up your products. Your store is very inviting! We are happy that Bulk Discounts now is working for your business.

Stephanie & the Customer Support team

June 9, 2023

It works well and when it broke because of a compatibility error with my theme, they answered me and corrected the bug in the same 24 hours. Really quick and polite!
I recommend!

Pirouette & Cie
Canada
Over 3 years using the app
Website on Demand Studio, LLC replied June 12, 2023

Hello to our friends at Pirouette & Cie

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with fantastic service. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the recommendation.

Tanu & The Bulk Discounts Now Support Team