Overall rating
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited January 15, 2019

The app worked fine for a while then it started freezing up on me when i tried adding new products. Customer service suggested I install CSP to fix the problem but CSP doesnt work with discount codes. I'm still sitting here waiting for them to fix my problem. I'm 10 minutes from uninstalling this app and getting something else.

Also - be aware - this app does not work if you want to produce a feed for google shopping. I repeat, you will not be able to take a feed from your shopify store and generate google shopping ads with this app. The reason is your feed will give a different listing price than the ads landing price. I had both Shopify and Bold Commerce verify this! You will end up cancelling this app. It's just a matter of time.

United States
Over 4 years using the app
Edited June 24, 2018

Had Bold write me a custom app to force minimums...cost me SEVERAL THOUSAND DOLLARS!!! Worked great for the first 6 months or so. Then out of nowhere it stopped forcing minimums and had to create manual orders to make up for it. Customers unhappy, Bold unable to fix it. Shutting store down now cause I don't seem to have any other options.

United States
Almost 5 years using the app
December 21, 2016

Tired of this app giving us errors continuously.......................

United States
Over 7 years using the app
August 18, 2016

There is a bug with this app, and my support ticket that was sent in over a month ago still haven't been answered. I tried to re-send one 2 weeks ago and they just told me some excuse. Still nothing. No resolution, no contact, none.

The Hanging Branch
United States
Over 7 years using the app
February 27, 2019

BOLD decided to change their Quantity Break App and it knocked out all our on line quantity breaks, effected the sales on our web site and cost us a great deal of time and money to put right. They did this without any warning and without any appetite to put the situation right. I would never use BOLD again they are incredibly unprofessional.

Viking Industrial Products Ltd
United Kingdom
About 2 years using the app
April 19, 2015

Service from Bold is atrocious! This app somewhat works...

United States
About 5 years using the app
March 11, 2015

This app has issues and doesn't integrate with QuickBooks - not happy!!!

Cool Cru Gear
United States
Over 3 years using the app
Edited December 21, 2016

Lost thousands of dollars and tens of customers because of this app. Not a stable app, it is working one day next day it doesn't. Looking for alternatives, i m open for suggestions.

United States
Over 2 years using the app
March 22, 2016

Poor customer service. Keep going back and forward with the emails. All i need to do is remove this app, because it doesnt let my other other apps work.

United States
Almost 2 years using the app
February 15, 2018


Acs Home And Work
United States
8 months using the app