P: Quantity Breaks & Discounts
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We ran our largest newsletter of the year and the app stopped showing the discount when we ran over a limit we didn't know existed. We found out 4 hours later and this awful app ended up costing us thousands of dollars in lost sales we can't get back. Do NOT use this app or you will get screwed too!
Dear our valued customer,
I’m truly sorry for the disruption during your newsletter campaign and understand how frustrating and costly that was. The discount stopped showing because the free plan’s usage limit was exceeded, which paused the feature.
Regarding the notifications: our usage alerts didn’t reach you because the email on your account was unsubscribed from our messages. We should have ensured critical service emails (like quota warnings) are delivered even if marketing emails are unsubscribed, and we’re improving this now so important notices aren’t missed.
We’ve already reached out to you directly and look forward to your reply so that we can resolve your concern. We value your feedback and are committed to earning back your trust.
With all my best,
Kaylee - Customer Support Manager
excellent service merci beaucoup de votre patience :D
Merci beaucoup pour votre adorable message ! 😊
Nous sommes ravis d’avoir pu vous offrir un excellent service, et merci à vous pour votre confiance. Votre satisfaction est notre priorité !
Si vous avez besoin de quoi que ce soit d’autre, nous sommes toujours là pour vous aider. 🚀
I occasionally have issue with this app but they are limited compared to the use i get from it. On the occasions I do require support the team are always excellent. Speedy and sort the problem without much difficulty at all. Ben was excellent today. Thanks
Thank you so much for your thoughtful review of Pareto: Volume Discounts & Bundles app! 😊 We’re glad to hear that the app brings you great value overall, and even when issues come up, our team—especially Ben—is able to step in and get things sorted quickly. Your support means a lot to us! If you ever need anything, we’re always here to help. 🚀💙
greate option, boost our sell
Thank you so much for your feedback on P: Quantity Breaks & Discounts App 😊 We're delighted to hear the app has been a great option for your store and is helping boost your sales. Supporting merchants in increasing conversions and creating attractive offers is exactly what we strive for. We truly appreciate your trust and support 🚀💙
Great app, and an even better team behind the app. As we wanted to use a combination of variation-specific tiers and different break points, our requirements were very specific - and options very limited. Luckily, I found Omega at the time as it did exactly what we wanted, and most apps out there couldn't do anything close to what Omega / Pareto could. We've been using the app for more than a year now, and even though occasionally something has broken suddenly (due to Shopify updating something on their end), the team's been very quick to sort things out for us. I've also been interviewed by Joy to gain insights on how they could improve the app and what functionality they should add - and they've also delivered on those, making my life easier. :)
Wow — thank you so much for this incredible and heartfelt review! 😊
We’re truly honored to be part of your journey and so glad that Pareto: Quantity Breaks & Bundles app has been able to meet your very specific and advanced pricing needs. It’s feedback like yours that keeps us pushing forward — and Joy will be over the moon to hear your kind words! 🙌
We really appreciate your long-term trust and collaboration. Knowing that our app and team could make your life easier, even through Shopify changes, means everything to us. Thank you again — we’re always here to support your continued success! 💬🛍️💙
This app was able to provide bulk discounts in my store exactly how I needed according to my inventory needs. The discounts are automatically added in the cart and they also work in the Shopify POS. Any issues I have run into setting up rules or offers, the help chat in the app has been very helpful. The staff on the chat in the app, especially Tracy, is knowledgeable and fixed the issues and got everything working as it should be. Would definitely ecommend!
We're thrilled to hear the Volume Discounts & Quantity app perfectly met your bulk discount needs and that the automatic cart discounts and Shopify POS integration are working well for you! 😊 We're especially pleased that our in-app chat support, particularly Tracy, was able to assist you with any setup issues and get everything running smoothly. Thank you so much for the strong recommendation! 🎉💯
The discounts are customizable and they are driving revenue. Also they have Great customer service. I had an issue that was a glitch in the app and they responded and fixed the issue quickly. The true test of a developers commitment to quality is when issues arise. and in this case they responded with excellence
Thank you for your amazing 5-star review! 🌟 We're so glad to hear that the customizable discounts are helping drive revenue for your business. It’s also wonderful to know that our team was able to resolve your issue quickly and to your satisfaction. We truly believe in delivering excellent service, especially when challenges arise, and your kind words mean the world to us. Thank you for trusting us, and we’re here anytime you need assistance! 😊✨
Pareto has one of the best service team- responsive and communicates so well. This app works well for my kind of business, and I must really commend them (again) on the service. Thank you for your help! Am very happy to recommend this app to all my friends in business.
Thank you so much for your amazing review of Pareto: Volume Discount & Bundles! 🌟
We're thrilled to hear that the app fits your business needs and that our support team has made a positive impression. 🙌
Your kind words and willingness to recommend us mean the world! If there's ever anything more we can do to support you, we're just a message away. 💬
Wishing you continued success and growth in your business! 💼🚀✨
The app is great and can be customised with branded colors. Customer service is amazing and super helpful which is so important with apps.
Highly recommend!!!
Thank you Cam for all your help!
Thank you so much for this wonderful feedback 😊
We’re really happy to hear that P: Quantity Breaks & Discounts app works great for you and that you’re enjoying the ability to customize it with your branded colors. Making the app both flexible and on brand for your store is something we truly care about ✨
It also means a lot to us that you found the customer service amazing and super helpful. A big thank you for the shoutout to Cam, your kind words will definitely make his day. Your high recommendation truly motivates our team to keep improving P: Quantity Breaks & Discounts app. If you ever need anything else, we’re always here to help 🚀💙
I've been using this for a while. Incredible customer service. Easy to use and really meets the needs that I had in quantity breaks/volume discounts. I'd recommend it to anyone!
Thank you for your amazing review! 😊 We're so happy to hear that Pareto: Volume Discounts & Quantity app has been meeting your needs and that our customer service has been incredible! 🚀💙 Your recommendation means the world to us. If you ever need anything, we're always here to help. Happy selling! 🛍️✨
