P: Descuentos por Cantidad

Dear our valued customer,

I’m truly sorry for the disruption during your newsletter campaign and understand how frustrating and costly that was. The discount stopped showing because the free plan’s usage limit was exceeded, which paused the feature.

Regarding the notifications: our usage alerts didn’t reach you because the email on your account was unsubscribed from our messages. We should have ensured critical service emails (like quota warnings) are delivered even if marketing emails are unsubscribed, and we’re improving this now so important notices aren’t missed.

We’ve already reached out to you directly and look forward to your reply so that we can resolve your concern. We value your feedback and are committed to earning back your trust.

With all my best,
Kaylee - Customer Support Manager

Thank you for your amazing 5-star review! 🌟 We're so glad to hear that the customizable discounts are helping drive revenue for your business. It’s also wonderful to know that our team was able to resolve your issue quickly and to your satisfaction. We truly believe in delivering excellent service, especially when challenges arise, and your kind words mean the world to us. Thank you for trusting us, and we’re here anytime you need assistance! 😊✨

Wow, thank you so much for such a heartfelt and detailed review! 🌟 We’re absolutely thrilled to hear how impressed you’ve been with our team and the service you received. It’s fantastic that the customizations not only met but exceeded your expectations, and we’re so glad our team could provide the responsiveness and support you needed, even after the project was completed.

Your kind words about our approach to collaboration and problem-solving mean so much to us. 😊 We’re here to ensure everything runs smoothly for you, no matter the complexity. Thank you for taking the time to share your experience, it truly motivates us to keep doing our best! 🙌✨