P: Quantity Breaks & Discounts

Tack så mycket för din fina feedback! 😊 Vi är glada att höra att P: Quantity Breaks & Bundles app hjälper dig att öka ordervolymen och att vårt supportteam kunde svara snabbt via chatten. Din rekommendation betyder mycket för oss och motiverar oss att fortsätta leverera fantastisk service. 🚀

Dear our valued customer,

I’m truly sorry for the disruption during your newsletter campaign and understand how frustrating and costly that was. The discount stopped showing because the free plan’s usage limit was exceeded, which paused the feature.

Regarding the notifications: our usage alerts didn’t reach you because the email on your account was unsubscribed from our messages. We should have ensured critical service emails (like quota warnings) are delivered even if marketing emails are unsubscribed, and we’re improving this now so important notices aren’t missed.

We’ve already reached out to you directly and look forward to your reply so that we can resolve your concern. We value your feedback and are committed to earning back your trust.

With all my best,
Kaylee - Customer Support Manager

Thank you for your amazing 5-star review! 🌟 We're so glad to hear that the customizable discounts are helping drive revenue for your business. It’s also wonderful to know that our team was able to resolve your issue quickly and to your satisfaction. We truly believe in delivering excellent service, especially when challenges arise, and your kind words mean the world to us. Thank you for trusting us, and we’re here anytime you need assistance! 😊✨