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I've been waiting for this app exactly! We use Square for our brick and mortar POS and Shopify for online and integration has been elusive until now. Very attentive and helpful customer service from Joseph.
Joseph was extremely helpful in getting all of my products and variants pushed to Square and setting up auto syncing so I only have to worry about products in one store now! Was using a different product that did not really work as advertised. This takes the work out of making sure inventory is correct in both places.
Omar has been instrumental to our transition into Shopify. He is extremely helpful and we couldn't do it without him!
Joseph is eager to help and provides multiple options to help me get what I needed done
The software started out amazing. The first two people I worked with in customer service 5 stars no doubt. The 3rd representative I had did not listen to me at all. She started to un-sync the products to start fixing it in the middle of the day taking down my inventory system from Square which is what I run in my storefront. It took over 12 hours. (Yay, now we get to re-inventory everything and can't get a manager to communicate with me.) The 4th representative started re-syncing my items. The 1st and 2nd representatives had my thousands of items synced in less than 30 minutes. I'm over 3 hours in and less than 300 products are synced. I've requested a supervisor to speak with me multiple times with no success. Truly disappointed with the level of disregard for taking down someone's store inventory down without permission.
We wanted to sync our shopify store with our square to make payments easy for in store customers. This app was easy to install and set up, everything synced in no time. Super friendly service from Joseph on live chat - would highly recommend!
I have been looking for an app to connect Shopify to Square for a long time. We do several shows a year and our service is not always great. At times we have to use Square POS in order to do offline transactions. The problem is all of our inventory is in Shopify, so we have to manually take any inventory out after running transactions on Square. This app will solve so many headaches and eliminate extra work. Thank you Joseph for all your help!
Super helpful!! Omar helped me with the entire process. This app will help me out so much!
I had tried a different square sync product before this one, and had several issues. As a small business I don't have a lot of time to spend troubleshooting, so I eventually gave up and started to do things manually. So glad I found this one, and didn't give up entirely on finding a solution to help. This one so far has proven to be very helpful without any issues. Very pleased. I had some questions after initial setup, and Omar was quick and helpful in resolving them.
Joseph was INCREDIBLY helpful with syncing my Shopify inventory > Square Inventory just in time for my pop-up event. It saved me so much time when I thought it was going to take a few hours or days to figure out, and he helped me figure everything out and helped the set up entirely within 10 minutes. Such a wonderful experience and I am so happy he was able to help me with this, I will be using this app ongoing because it was such a great experience!