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The customer service provided by Gasser was extremely helpful in guiding us through the app. They provided clear explanations and quick responses, making it much easier to understand and use all its features. Highly recommend their support!
I've been waiting for this app exactly! We use Square for our brick and mortar POS and Shopify for online and integration has been elusive until now. Very attentive and helpful customer service from Joseph.
Joseph was great
Joseph was extremely helpful in getting all of my products and variants pushed to Square and setting up auto syncing so I only have to worry about products in one store now! Was using a different product that did not really work as advertised. This takes the work out of making sure inventory is correct in both places.
I have been looking for an app to connect Shopify to Square for a long time. We do several shows a year and our service is not always great. At times we have to use Square POS in order to do offline transactions. The problem is all of our inventory is in Shopify, so we have to manually take any inventory out after running transactions on Square. This app will solve so many headaches and eliminate extra work. Thank you Joseph for all your help!
The software started out amazing. The first two people I worked with in customer service 5 stars no doubt. The 3rd representative I had did not listen to me at all. She started to un-sync the products to start fixing it in the middle of the day taking down my inventory system from Square which is what I run in my storefront. It took over 12 hours. (Yay, now we get to re-inventory everything and can't get a manager to communicate with me.) The 4th representative started re-syncing my items. The 1st and 2nd representatives had my thousands of items synced in less than 30 minutes. I'm over 3 hours in and less than 300 products are synced. I've requested a supervisor to speak with me multiple times with no success. Truly disappointed with the level of disregard for taking down someone's store inventory down without permission.
The customer service from QuickSync is beyond! Every representative we've worked with has been clear, concise, and quick with resolution. In the last chat we had with customer service, we received help from Diana who was extraordinary. She found the issue and presented a solution within minutes and was so kind and friendly. Thank Diana and QuickSync team!
Arianne helped me big time as I am not a tech savvy person. She was very quick to respond and informative in our interactions. This product will help me tremendously as I get my business up and running.
Joseph was very helpful and made syncing my products very easy. So far the process has been smooth!
Joseph was super helpful in getting my account setup properly. It's nice to get such good customer service these days. Looking forward to sinking my orders between the apps. Touching base with him again tomorrow to finish the process.