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This app is working great. I had a few issues getting it set up, but the support team was very helpful and responsive. Just FYI they respond better through email not over phone. After I got the issues fixed, the app has been working great, all the transactions seem to be transferring perfectly.
I highly recommend both the QuickBooks Bridge app and the support staff, who were key in making setup and syncing a straightforward process. The setup process is well thought out, and the synch creates detail in QuickBooks Online that lets us drill down from sales totals to individual transactions. This is a real help in confirming both that we have QuickBooks Bridge configured as intended, and that our retail staff has the proper training to make it work correctly. We took a tip from other reviewers and consulted with support staff frequently during setup, and it paid off!
I used this App to sync my Shopify store website and POS transactions to QuickBooks Online. It works well and set-up was easy. We notified the developer of an issue with how POS transactions were syncing into QuickBooks regarding sales tax calculations. I figured they would place a fix on their list of future changes, but they surprised me and corrected the issue right away, even making a subsequent change when the first update was not working exactly as I expected. They exceeded my expectations.
This app easily addressed my goal of syncing orders from Shopify to QuickBooks Online. I had some pre-sale questions, and Kumar got back to me right away with answers and helpful suggestions. I considered several of the conduit apps, but this one seemed to be the most straightforward, the easiest to set up, and the most reasonably priced. Thank you for providing this needed functionality!
(Update: ran into a few questions, and Kumar and Rushabh were very responsive and helpful - THANK YOU!)
I use this app on 3 of my Shopify stores. They all integrate into my quickbooks account and sync inventory across the platforms. It’s exactly what I need to keep my business running smoothly.
This app has been horrible, constantly messing up the sync from our shopify inventory and our Quickbooks, Actually made our book keeper so frustrated she quit. I have been trying to get it to sync properly, and it will work great for a week or so and then goes astray again. Please HELP!!!!
Dear Customer,
We apologise for the inconvenience you are facing.
We checked your store details and it appears that you are using the inventory feature for about 2 years now. Can you please share with us the issue that you are facing so that our team can assist you with the same?
Our email id for support is qbspsupport@parextech.com.
If required we can do a web call with you.
Regards,
Parex Support Team
Quickbooks Bridge has worked great for us so far in our transition into Shopify. Kumar has been an incredible help with all of the customization our company needs in order to stay up to date with our demanding workload. Fast response and friendly service makes it a breeze to work with this app.
This is a wonderful app to get your orders to your accounting system. The support is the best. I had a problem and it was sorted out with so much patience by Mohit guiding and assisting me.
This app has saved me a lot of time in manual entry. The customer service team have helped with set up and been quick to respond to initial set up queries, particularly Rushabh. I highly recommend using this app to sync QBO and Shopify
The customer service in getting the proper accounts assigned and functioning properly made all the difference. These people are responsive and actually got my complicated setup working right.