QuickBooks Bridge

The customer service of this app developer is excellent! They customize and adjust the software remotely to your needs and communicate very well. Ultimately we decided not to use quickbooks for now, but if we come back to using it again, I will certainly set service back up with these guys. A+

I use this app -as it does the job it is designed to do, it's cost effective and the customer service is great. I had an issue setting up and they responded and got it working right away.

We use this app with QB Desktop (Premier, Manufacturer's edition). At $40 per month, it is the best available app for the money. All other apps were in the $250/month neighborhood. Overall, QB Bridge saves time by importing all your orders as sales receipts and/or invoices (user's choice at configuration set up). It can create customer records for those orders, or put all your Shopify orders under one dummy customer. You can map products in Shopify to QB by either SKU or Product Name. If a product doesn't match exactly, the app creates a new non-inventory part item in QB. (You can report on this and manually correct it in QB). According to Support, you can map an item in Shopify to a subitem in QB by following the syntax Parent:Subitem, but we have not yet been able to confirm that functionality. We installed and configured the app easily. Upon our initial sync we had difficulties. The app appeared to stall. We connected with Support via email then by telephone and shared desktop and they worked with us for over an hour until we were up and running. They were courteous, attentive, and helpful. In our initial trial, we found that about 10% of the orders had sync errors and failed to import. We notified Support, but it has been about 2 business days and we have not received a reply on those sync failures. There's an option to resync failed orders. We tried that with one order, but it still failed to sync and after retrying, the problematic order disappeared from the app's list of unsynced/error orders even though it was still unsynced. Manually recreating 10% of your orders in QB can be time-consuming for large customers. For small customers, it's probably not that big of a deal. We gave the app 4 out of 5 stars because it provides good, time-saving functionality at a very reasonable price. We deducted the 1 star for the hiccups and the fact that we would have liked an acknowledgement/response from Support by now on the 10% sync failures.

The app is performing exactly as described and will save us a huge amount of time since we no longer need to capture our Shopify sales into our accounting package. It is now all automated. To add to this, the support is outstanding if you have any queries.

I had problems with the native quickbooks app whilst syncing orders. We use a global check out service so needed only to sync UK orders as international order reconciliation was done manually. The team put in a code to filter the orders and solved the problem. They are very responsive and efficient. I'd highly recommend.

We tried several other QuickBook connectors that weren't bringing over the data the way we wanted it. QuickBooks Bridge was easy to set up andget all our cutomre and sales order data sync'd with QuickBooks. We haven't explored syncing inventory so not sure howwell that function works.

This app is definitely making my life so much easier. Works great for a small business like me. Also super great and fast customer support too!

Excellent app and great and fast customer service! Definitely recommend this app for all size businesses.

I had been using QuickBooks Sole Proprietor and needed to switch to standard QB to handle sales tax. This made the process super simple to import my records from Shopify and Kumar is assisting with bringing over all my historic data from my store. Super responsive support, easy to follow setup instructions, and over-all perfect solution. 5 stars all the way!

I needed an app that could transfer all of my sales data into Quickbooks Online easily making it easy to manage my books.

I have yet to actually test this app in the field, so I can only hope that the initial settings I selected to set up this app works correctly. Set up was pretty straight forward, but there were a few settings I wasn't exactly sure about, such as holding accounts and such. They provided instructions, so I just kind of followed what they did in the instructions so hopefully that works.

However, I did have an issue with my products syncing into Quickbooks and I reached out to support. They were fast in helping and resolved the issue right away.

I thought that non-inventory products were synced as part of the subscription but it was an extra $1 a month for this feature. Not a big deal, and also very reasonable. Pricing wise, I feel like this app is priced very well and provides a lot of different subscription plans for all types of businesses. It's not too expensive for a small business like me and that's exactly one of the reasons why I chose them as a lot of the other apps are just insanely expensive just to transfer data from point A to B.