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This app has been horrible, constantly messing up the sync from our shopify inventory and our Quickbooks, Actually made our book keeper so frustrated she quit. I have been trying to get it to sync properly, and it will work great for a week or so and then goes astray again. Please HELP!!!!
Dear Customer,
We apologise for the inconvenience you are facing.
We checked your store details and it appears that you are using the inventory feature for about 2 years now. Can you please share with us the issue that you are facing so that our team can assist you with the same?
Our email id for support is qbspsupport@parextech.com.
If required we can do a web call with you.
Regards,
Parex Support Team
You can't look at the mapping and this is causing duplicates for my bookkeeper. The support team does not seem to be responding so that makes it even better!
Used and for some reason my site went down at the same time and decreased in speed. There are also hidden cost of that. I deleted very quickly.
Dear Sir,
Our app is a Zero footprint app which means that our app does not interfere with the front-end of your site and hence our app cannot affect the speed. There seems to be some confusion with any other app that you might have installed at the same time.
We have tried to reach out to you on email as well as phone. Please give us one more opportunity to serve you.
Thanks,
Kumar