Omtaler (191)
Raffiner
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Etter vurdering
QuickBooks Bridge support team is very accommodating and made several custom request for our store. I tried many other QuickBooks syncing apps and found this app to fit the best in our store workflow. We highly recommend this Shopify App. Their support response time is super fast too.
Great Customer Care and Technical Support!
Shashank and the Development Team did an amazing job helping us set up a bridge to capture Multi-Currency payments between Shopify & QBO. They were very quick with responses and results leading up to success completing our requirements.
Could not ask for better support :)
I had some issues with my set up and their support could not have been better to work with. This connector does just what we needed.
You can't look at the mapping and this is causing duplicates for my bookkeeper. The support team does not seem to be responding so that makes it even better!
The customer service in getting the proper accounts assigned and functioning properly made all the difference. These people are responsive and actually got my complicated setup working right.
I think the app does exactly what it says. The service has been phenomenal when I asked for help they were great. The only thing it doesn't do is factor in shopify fees as it brings transactions over...not payouts, which is what I mainly needed as I do more cash than credit card transactions anyway! I just do manual adjustment for cc fees. (It's possible I'm doing something wrong lol)
Great customer service! Does exactly what we need it to.
This app works so great! I am a bookkeeper and the Quickbooks Bridge app transfers all of the sales data seamlessly to QBO. It is set up and I don't even have to think about it. I did contact customer service when I was configuring the app and received pure white glove service from Kumar. This app is the best solution to transfer sales from Shopify to QBO.
The sync between Shopify & Quickbooks Online was really easy w/Bridge. QBO is a bit wonky, but Bridge's customer support was AMAZING! Highly recommend this app.
** I have had this app since 2020, I have only ever had a couple of syncing issues and the company was very helpful and fast at replying, I COULD NOT handle all these transactions without it. ***update i've now had this app for a year. It still is the best thing ive ever done.
**now ive had this app a few months, the back order sync has been finished, and anytime ive reached out for assistance the response has been fast and they have fixed everything. I have about 2000 orders a year, i have many forms of payment including partially paid app, and i was concerned that all the fees(shopify fees, stripe fees etc) were being allocated in the correct place, I have been checking my orders and seeing how orderly it is. the bulk shopify orders go into a shopify holding account,then it "matches" when your deposit comes in and takes the portion you keep out of the holding account and into your bank account, and the amount kept by shopify gets allocated to a "cost of goods sold-shopify fees" account. so much easier! now all i need is them to make one for keeping track of all my shipping fees and taxes, oh and for the Shopify website/app/ fees !! LOVE these guys.
*** I have only had this app a few days, but the customer service has been outstanding! I had emailed them regarding a tax issue(orders from customers in other province that had ringed through in MY province were incorrectly mapping at their HST code instead of my local code) they had it fixed next day, and was very prompt in communication. I will review again after using this app for a while. But so far im very impressed! this is so far saving me a TON of work and headache.