QuickBooks Bridge by Parex

We use this app with QB Desktop (Premier, Manufacturer's edition). At $40 per month, it is the best available app for the money. All other apps were in the $250/month neighborhood. Overall, QB Bridge saves time by importing all your orders as sales receipts and/or invoices (user's choice at configuration set up). It can create customer records for those orders, or put all your Shopify orders under one dummy customer. You can map products in Shopify to QB by either SKU or Product Name. If a product doesn't match exactly, the app creates a new non-inventory part item in QB. (You can report on this and manually correct it in QB). According to Support, you can map an item in Shopify to a subitem in QB by following the syntax Parent:Subitem, but we have not yet been able to confirm that functionality. We installed and configured the app easily. Upon our initial sync we had difficulties. The app appeared to stall. We connected with Support via email then by telephone and shared desktop and they worked with us for over an hour until we were up and running. They were courteous, attentive, and helpful. In our initial trial, we found that about 10% of the orders had sync errors and failed to import. We notified Support, but it has been about 2 business days and we have not received a reply on those sync failures. There's an option to resync failed orders. We tried that with one order, but it still failed to sync and after retrying, the problematic order disappeared from the app's list of unsynced/error orders even though it was still unsynced. Manually recreating 10% of your orders in QB can be time-consuming for large customers. For small customers, it's probably not that big of a deal. We gave the app 4 out of 5 stars because it provides good, time-saving functionality at a very reasonable price. We deducted the 1 star for the hiccups and the fact that we would have liked an acknowledgement/response from Support by now on the 10% sync failures.

I just connected my quickbooks account and I tell you what it is great for and where it has limitations as an all in one solutions.

Great for: If you are a pure Shopify payment or PayPal payment shop, then this solution is essentially fully automated in allocating out sales by product sku, sales tax, transaction fees. Super easy and pretty much hands off. Fantastic.

Limitation: We have a subscription based website that uses recharge and processes payment through stripe. This solution will capture the sale for subscriptions appropriately and create a "Due from Stripe" account on the balance sheet. However, when stripe sends payment to the bank, they send it net of their transaction fees, which this solution does NOT pick up. So, there is a manual entry you need to make to back transaction fees out of "Due from Stripe" on the balance sheet and into a transaction fee expense account.

Overall, I'd recommend this solution. I looked at other solutions and they all had similar limitations

Awesome customer support!

Great customer service! Does exactly what we need it to.

helpme
shopifymulrosas@gmail.com

Amazing service, reached out with a specific need. Resolved in less than 24 hours. highly recommend

Great Costumer services, is easy to install and do the settings, I even got help from Krumar to use the best setting regarding my Store. I am just beginning but so far , is working .

Very helpful customer service in terms of setup to ensure that the right fields sync to the correct accounts in QuickBooks. Quick responses to my inquiries and definitely worth trying out.

QB Bridge does a great job - handles all the difficult back-end splits between Shopify fees, refunds etc, which is great. And their customer service is excellent - very helpful, and very quick.

The Bridge app has been essential for my business to run its reports on QBO. We appreciate how easily it was set up and how quickly it runs its sync. The customer service has been absolutely on point and able to help us find solutions to most of our concerns. I recommend discussing your needs with the Bridge team before you get too far into your reporting to ensure you set it up correctly the first time around and avoid having to re-do work in the future. The support team is knowledgeable and will be able to guide.