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Excellent app - highly recommend. It works as described and great customer support available also. this automation of orders will definitely help us going forward.
Finally I have Shopify talking to QBO, which is amazing. Quickbooks bridge is a great value and their customer service is very helpful. Unfortunately, you are not able to get instantaneous answers, but they answer thoroughly and seem to really listen to your needs. They even built in a feature upon request which allows you to just hit a button and sync your quantities from QBO into Shopify thereby making the process easier when you receive inventory. Things that I wish were built in... a way for customer notes to transfer from Shopify to QBO. I also think they could have a bit more information available on how to use/set up the app so you wouldn't have to get as much help from them when you have questions. I do think they might be building this out more. All in all, I am quite happy with the app and I think it will continue to get better as they seem to listen to their clients. If I could have given them 4.5 stars I would have.
Very helpful customer service in terms of setup to ensure that the right fields sync to the correct accounts in QuickBooks. Quick responses to my inquiries and definitely worth trying out.
The Bridge app has been essential for my business to run its reports on QBO. We appreciate how easily it was set up and how quickly it runs its sync. The customer service has been absolutely on point and able to help us find solutions to most of our concerns. I recommend discussing your needs with the Bridge team before you get too far into your reporting to ensure you set it up correctly the first time around and avoid having to re-do work in the future. The support team is knowledgeable and will be able to guide.
We have tried this app after trying many other apps. We are quite happy that this app solve all those issue which previous apps were not doing. Moreover support was quite prompt and polite. Whenever i asked for help, they did. thanks QB Bridge team.
So far so good, it does what it says on the tin. Support is excellent. Any queries have been dealt with excellently, with speedy communication, response and action. Long may it continue.
The customer service of this app developer is excellent! They customize and adjust the software remotely to your needs and communicate very well. Ultimately we decided not to use quickbooks for now, but if we come back to using it again, I will certainly set service back up with these guys. A+
I use this app -as it does the job it is designed to do, it's cost effective and the customer service is great. I had an issue setting up and they responded and got it working right away.
This is by far the best experience we've had with any app on Shopify.
Everything just works. Not just the app's functionality itself, they really care about you and try to help you with your problems.
We switched from another QuickBooks app, which was very confusing to use and had bad service. This left us with a bunch of data created in QuickBooks which would have taken hours to delete manually. They offered to write a custom task for us to do just that. They also helped us with accounting and explaining the optimal way to set up and use QuickBooks.
We also had some really interesting totally off topic conversations in the live chat, which was a first for us.
If that hasn't sold you yet, the app itself is fantastic. The UI is intuitive and it is hard to set it up wrong. And as of right now, the app is more advanced than the pictures and description show. It's also way cheaper than the alternative options.
Thank you!
App is fantastic, saves me so much time. Kumar with support was extremely helpful as well. Answered my message right away on a Saturday.