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My experience has been great. I am still learning how things sync, and when I run into an issue I get great responses that always solve the issue I have.
We are still new to this app and learning how it works, but customer service has been very responsive and helpful.
You can not use this app with QB desktop pro point of sale 19. The QB web connector needed is outdated and has an expired license that wont allow it to work. The tech support was not helpful when we reported this.
Dear Sir,
The issue with the QB web connector for QB Point of Sale is because of an issue on the QuickBooks side. It is not an issue from our end.
Also, the QuickBooks POS software works differently. Hence, we have never advertised that our app works with QB POS.
We would like to apologise to you for any inconvenience that you might have faced but this is beyond the control of our team.
We would be happy to work with you and see if we can resolve the issues or guide you accordingly. We even tried to send different emails but we have not received any reply yet.
Regards,
Parex Team