Avis (54)
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My experience has been great. I am still learning how things sync, and when I run into an issue I get great responses that always solve the issue I have.
We are still new to this app and learning how it works, but customer service has been very responsive and helpful.
The developers of this app are very easy to work with when you have questions or concerns with connecting Shopify to QB Enterprise. They made sure everything worked correctly and to my satisfaction. I highly recommend this app and this group of developers! This app has been the highlight of using Shopify!
Update 6/26/2024 - I had issues when I moved QB Desktop to a new device. Working with this group was easy. We connected, and they had it fixed in less than 10 minutes. This is an awesome group to work with whether its for setup or troubleshooting issues. They are awesome!!!!!
You can not use this app with QB desktop pro point of sale 19. The QB web connector needed is outdated and has an expired license that wont allow it to work. The tech support was not helpful when we reported this.
Dear Sir,
The issue with the QB web connector for QB Point of Sale is because of an issue on the QuickBooks side. It is not an issue from our end.
Also, the QuickBooks POS software works differently. Hence, we have never advertised that our app works with QB POS.
We would like to apologise to you for any inconvenience that you might have faced but this is beyond the control of our team.
We would be happy to work with you and see if we can resolve the issues or guide you accordingly. We even tried to send different emails but we have not received any reply yet.
Regards,
Parex Team