QuickBooks Desktop by Parex

This app is working great and well priced! The set up was easy and the customer service is great. Always respond within 24 hours! and super friendly.

We are stuck with Quickbooks for now, I don't like it since it was sold to us like an ERP but is just accountant/inventory software. Anyhow, this app is specifically to connect your Shopify ecommerce with Quickbooks Desktop and works perfect. The customer service is quick, efficient, very clear and helpfull. So to this specific app, I give 5 stars. Customer service email is: qbspsupport@parextech.com Be aware that this app and customer service are just related to the Shopify-Quickbooks Desktop connection/integration. They can't provide support regarding how Quickbooks works. That has to be directly with Quickbooks.

This app works great. Super easy to set up and just runs. Had a little difficulty with the transition from QBooks 2020 to 2023 version but the service help and especially Utkarsh did a great job.

I had a small issue requiring tech support and my agent Utkarsh was timely, accurate, and reliable in resolving the issue. He not only fixed it, he explained the issue in non-technical terms that I could understand. Very good service!

The customer service is exceptional. They did everything to tweak their product to work for me and very quickly too. I highly recommend this company. Their app has been immensely helpful in cutting down the time I spend balancing my Quickbooks as everything is automatically there for me.

On its own, Shopify will sync with only 1 revenue and 1 COGS account. If you have multiple accounts, then I highly recommend using Parex' QB Desktop Sync. There is nowhere to setup the accounts in Shopify, but when Shopify syncs with QBD, it uses the Item information in QBD. So, if you set revenue and COGS accounts in QBD, sales reports will use those accounts. As you get started, I suggest you setup a report of sales and sort the report by Revenue Account to find the Items that have no revenue account defined. As soon as you add the account to the item, the reports will reflect that change. Do the same for COGS accounts.
Parex support has been extremely responsive and helpful. Far and above anything Shopify offers. I was concerned when I found out it uses Intuit's QB Web Connector, but it has been working reliably for us for 2 months now. The only glitch we've had is when Intuit let the certificate expire or be revoked and it was Parex support who provided us the link with an easy fix.
I do wish the documentation were a bit more detailed as to what impact the various settings have, but it does provide the basics of all the options. I love everything else about the program, especially the responsive support, which seems to be nearly impossible to find these days.

The app works as it should, and the issues we have experienced have been resolved quickly by very helpful support staff. Much appreciated!

After installing the The QuickBooks Desktop app it has work seamlessly from the start. We have had some SKU/Item mapping issues, mainly do to operator error, and the Parex Tech Team responded promptly and solved our issues very quickly. Highly recommend this app, the customer service is amazing.

Initially, there were a few technical issues to iron out, but the tech support is pristine, responsive and very helpful. The app works very well now!

This is the BEST Quickbooks Desktop app available! EXCELLENT tech support the few times I've needed it and easy, seamless use. We previously used Connex and they kept jacking up the price until it was over $300 per month!! This app is WELL worth the price. I can't say enough good things about it!