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They are very clear and helpful. Just understand they are not Quickbooks, they are the app that connects your Shopify Store with Quickbooks Desktop.
They reply to all the emails the same day, the next day morning at the most.
The only not-so-good thing is that everything has to be via email. They don't accept calls/meetings. But if you are clear enough via email, they are very helpful.
Great customer service! I had a lot of questions and needed a few more features than what I saw available. Mahek has been very helpful in making adjustments to the app so it works for our company. Everything is flowing like it should.
This is by far the best company that I have worked with in regards to syncing orders from Shopify to Quickbooks. If there is ever a problem they are always quick to help!
Love it....I initially thought it would be difficult to set up but it was not. This app has streamlined so many things and allowed me to concentrate on other duties besides data entry. Support is terrific. Thank you so much....is worth every penny ;-)
The app has worked great for us. We had a few issues arise and Shashank provided professional customer support, addressing all of our needs in a timely manner. This is the app if you're looking to sync Shopify orders to QuickBooks.
Our team has a number of unique practices keying in orders into QB. The team was able to configure the fields so we reduce almost all of the manual data entry. This is saving us an enormous amount of time!!! Highly recommend, support is excellent.
They are very helpful, and reach back out in a timely manner.
This is a great app! Shashank and Mahek are wonderful - they will make sure that youre completely happy with all the features!
thanks!
Great software and excellent service! Their team responds promptly and is very skilled at correcting any issues. The integration has made our workflow so much more accurate and easy. We would highly recommend this app!
very fast and great support