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very fast and great support
They are very clear and helpful. Just understand they are not Quickbooks, they are the app that connects your Shopify Store with Quickbooks Desktop.
They reply to all the emails the same day, the next day morning at the most.
The only not-so-good thing is that everything has to be via email. They don't accept calls/meetings. But if you are clear enough via email, they are very helpful.
This is by far the best company that I have worked with in regards to syncing orders from Shopify to Quickbooks. If there is ever a problem they are always quick to help!
The app has worked great for us. We had a few issues arise and Shashank provided professional customer support, addressing all of our needs in a timely manner. This is the app if you're looking to sync Shopify orders to QuickBooks.
This is a great app! Shashank and Mahek are wonderful - they will make sure that youre completely happy with all the features!
thanks!
Great software and excellent service! Their team responds promptly and is very skilled at correcting any issues. The integration has made our workflow so much more accurate and easy. We would highly recommend this app!
After installing the The QuickBooks Desktop app it has work seamlessly from the start. We have had some SKU/Item mapping issues, mainly do to operator error, and the Parex Tech Team responded promptly and solved our issues very quickly. Highly recommend this app, the customer service is amazing.
I would definitely recommend Parex. We had been using Connex and after they raised their prices, it was just too expensive. I also didn't find it to be seamless and we would often have inventory updates that wouldn't push from QB to Shopify and our inventory counts were totally screwed up. Parex has been really great so far. It took a little bit of work to set up because we have a lot of specific needs, but Utkarsh was incredibly patient, helpful and responsive to all of my questions and tweaks as they would arise. The app is seamless and we have had no hiccups at all with sales not syncing or with inventory updates. I'm very happy with it. And I really can't say enough about the customer service. They were so helpful and easy to work with. I definitely recommend this app.
I am writing to share my heartfelt appreciation for the exceptional service and functionality provided by your QuickBooks Desktop integration app. Since implementing your solution, we have experienced significant improvements in our workflow efficiency and accuracy of data synchronization between our Shopify store and QuickBooks.
Your app's intuitive interface and seamless integration capabilities have streamlined our operations, allowing us to focus more on serving our customers and growing our business. The recent feature adjustment further demonstrates your commitment to addressing user feedback and continuously enhancing the app's functionality to meet evolving needs.
Furthermore, I am delighted to express my satisfaction with the level of support provided by your team. Whenever we have encountered challenges or required assistance, your team has been readily available to offer timely and effective solutions, ensuring minimal disruption to our operations.
After installing the The QuickBooks Desktop app it has worked perfectly.
Inventory linking is a huge benefit for my company.
There were some SKU/Item mapping issues due to our listing errors that I was not aware of. The Parex Tech Team responded promptly and noted the discrepancy very quickly. I highly recommend this app. The customer service is beyond amazing.