QUICKBOOKS SYNC by BOLD

Features don't work as advertised! Particularly product and inventory syncing features. Support just repeats over and over that they're working on the remaining bugs and that everything will be fixed "in a few weeks". Meanwhile, Bold acquired the app from Shopify 9 months ago and started advertising these new features that have never worked! Not worth the monthly subscription fee.

Shopify sales data straight into Quickbooks. Love it!

I ran into a few issues with this app, but I spoke to a customer service representative, Jericho, who was extremely helpful and patient! I really appreciate the phone support.

Great app, syncs my orders with Quickbooks without issue. Special shoutout to Dave who offered amazing support when I had a complex situation, great work! - Lisa

Our Shopify wasn't importing to our Quickbooks but Nikhil quickly had answers for us. In short amount of time we had a solution to the problem and things are running smoothly again!

Although had issues in the beginning support was very quick in addressing the problems. BOLD apparently took over the app recently and the previous reviews that talk about poor support do not reflect the current situation.

very disappointed and frustrated that I not only pay shopify and quickbooks online per month for my business but NOW will have to pay at least $10 a month for a simple AUTOMATED sync between my shop and my accounting. thanks, but no thanks to their new special features they are trying to pass off as a perk of this "upgrade". There should be at least a grandfather claus with their current users, you can't NOW add additional fees for something that has been free for yrs. that is just bad, BAD business. As a small business, every monthly fee matters and adds up quickly. I will be looking elsewhere for my accounting software needs, and will NOT support any other apps managed by BOLD.

Update: Just got some more outstanding service from Bold through Alexa! She was super quick to respond to my emails, understood the points I was making, and helped answer my concerns. Thanks for the support Alexa!

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Just used their support chat and received outstanding support from Samuel(he's a ninja) and Brysen.

They received my issue, communicated with developers, got something re-mapped in the background, and were able to fix my issue.

Super impressed, that I didn't just receive generic scripted replies with no help.

The app itself is great for exporting your sales receipts each day. Just be sure to map your accounts correctly.

I have been using this app for over a year, but recently something has changed and I get errors on every export. There are tax rate discrepancies between QB and Shopify and its made a MESS of my quickbooks. My accountant and I have been working to fix everything for days. Stay away! Do not use this app. (UPDATE) After reading other reviews, its very clear that this company has screwed over many other shops on this platform. How the hell does Shopify advocate for this company? How many small shops have lost hours of time or hundreds of dollars to accountants to solve the issues created by this trash? I am surprised there hasn't been a class action lawsuit against this app to compensate for lost accounting fees and time.

I used this app to hookup Shopify with QuickBooks Online. I'm very dissatisfied with the response from customer support. It's been over 7 days since I requested the basic support issue and 4 days ago they requested access which I granted immediately and now 3 days later I'm clueless.