QUICKBOOKS SYNC by BOLD

Our Shopify wasn't importing to our Quickbooks but Nikhil quickly had answers for us. In short amount of time we had a solution to the problem and things are running smoothly again!

Although had issues in the beginning support was very quick in addressing the problems. BOLD apparently took over the app recently and the previous reviews that talk about poor support do not reflect the current situation.

Update: Just got some more outstanding service from Bold through Alexa! She was super quick to respond to my emails, understood the points I was making, and helped answer my concerns. Thanks for the support Alexa!

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Just used their support chat and received outstanding support from Samuel(he's a ninja) and Brysen.

They received my issue, communicated with developers, got something re-mapped in the background, and were able to fix my issue.

Super impressed, that I didn't just receive generic scripted replies with no help.

The app itself is great for exporting your sales receipts each day. Just be sure to map your accounts correctly.

I'm all about the customer service. It's impossible to get a hold of anyone on most of the apps. I like this one because I am always able to get some sort of assistant when needed. Daniel just assisted me and he was great.

Je sauve beaucoup de temps avec cet Apps.
Fonctionne très bien comme prévue.

Our orders stopped syncing between Shopify and QBO. QBO told me to talk to Shopify. Shopify told me to talk to Bold. Navir @ Bold gave me a simple fix and it was up and running in a second. Thank you Navir for helping me when no one else could.

Brysen is great, he is always professional, courteous, and responds quickly. Thank you Brysen!

Russ

We've been using this app for a year now, it has always required extra manual checking and correction of synced transactions. Not ideal, but we'd accepted that, it's free of charge at the end of the day... Until a few days ago we suddenly realized that the product syncing has been distorting our QBO accounts. Bold, who have recently taken over the app, have been very helpful trying to resolve this and a few other issues for us. It is good to see that someone is finally bringing this app up to required standards.

I've been having some issues with exports and reach out to online customer service. I chatted with Nir about the issues and it was really helpful. My problem was fixed during the chat. Great customer service. Thank you!

Listen here, normie. I've been learning how to do my own books for my online Shopify business and this app is an absolute dream. No - dream is an understatement. This shit is a cosmological marvel. As of now, everything seems to be running flawlessly and pretty much automatic. YES. AUTOMATIC. I can literally be shredding my Razor Scooter over to the 7-11 down the street to get a Big Gulp sized orange Crush, while this app is doing the boring-ass grown-up grunt-work for me. Admittedly, I did manage to royally f*ck up a whole year's worth of transactions by exporting them into the incorrect QB accounts, forcing me to delete all transactions with a third party app and re-export from scratch. And unfortunately, this app is so damn accurate that it refused to export a transaction that had already been previously exported by it's half-witted user. It literally refused to make a duplicate export cause my dumb ass couldn't figure out how to use it correctly the first time around. But then, almost out of nowhere, a red-haired angel by the name of Alexa flew down from the gates of Heaven aka Bold customer service and with a flick of her magical programmer wand, turned my epic fail into an EPIC CLIENT SUCCESS and just like that... my problems melted away like a snowman on Canada Day in Saskatoon. Listen here kiddo, if a normie like me can figure it out, a normie like you can figure it out too. So quit reading these reviews and download this shit NOW. Seriously, who needs a bookkeeper? This quickbooks thing has me feeling so intellectual that I'm seriously considering backing out of this whole YouTube thing to pursue being an accountant.