QUICKBOOKS SYNC by Bold , 270 avis
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I was having issues with the tax calculations and QBO syncing. I was surprised to actualy get a human being to quickly follow up and fix the issue. Nikhil was speedy and great follow up communication. Hopefully smooth sailing from now on!
It's really helpful who are using QuickBooks & Shopify, Easy to integrate & I love it. I recommend this app.
This app just does not operate as advertised at all. I've had to reinstall several times due to mapping issues, and I have no ability at all to import products from QBO to Shopify as Variants. Does no one else sell products that come in sizes? If I import products from QBO to Shopify, there is no way to account for the variants without making individual product pages for each size. No way this can be the way to do this.
Excellent app, works great, easy to set-up and syncs our Shopify sales to QuickBooks seamlessly. And the best party, it's FREE!
App does not work well in Canada here are the issues that i have found so far
1. App does not work well with automatic discounts sometimes they get transfer to QB sometimes not
2. Taxes is a mess, sometimes works and sometimes it doesn't. If you have different taxes lets say your product only charges GST but for Shipping you need to charge the whole HST or QST the app does not recognize this.
3. Taxes again, if your order has different types of taxes for different products, one is only charged GST other only HST, etc etc. Does not work either the app send to QB whichever rate they want.
4. Shipping taxes and discounts work sometimes.
5. It took me several months to notice this and i had to go one by one on my transactions in QB fixing the taxes that this app decided to put on each transaction (it was a mess)
6. Reached out to them for support and they only said that they are AWARE of some issues with Canadian Taxes, that was several months ago and at least as of today June 2, 2021 the issue has not been resolved. If your store is very simple with no discounts, promotions, automatic discounts, Taxes, then this app might work... but might only. Hope this helps to future customers
I received excellent support from Alexa while troubleshooting my issue. Thank you again for helping me to resolve my issue.
The app no longer works it seems - i just error 500 upon connecting with Quickbooks - dont waste your time.
Software did what it said it would do, however the trial is extremely misleading. I signed up for the 30 day trial to see if this would work the way I needed it to for my company. At the time of sign up, the program was 10$ a month. After completing the trial, the software tried to force me into a package for 27$ a month. After calling customer service, they said there was no way around it and I gave up all options for discounts by registering for the trial. Now, all the book keeping I have completed during the month is being held hostage because I refuse to pay 27$ for an automated check register. No where during the trial sign up was there anything that lead me to believe I would have to pay almost 200% more a month for the program. I will be deleting this from my shop and not recommending it to anyone in the future.
Thank you to Alexa at Bold Commerce! She did an awesome job fixing my inventory problem. Alexa replied quickly to questions and was dedicated to helping me with the fix. Great Job!
Jericho helped me out with an issue I was having. He was awesome. Very quick and helpful. I recommend this app to everyone