QUICKBOOKS SYNC by BOLD

Very, very unhappy with this app and the support I've received. We're in the early-ish days of our store, and we've been busy since basically day 1, and getting a tight handle on our books has become increasingly important, so I see this app and figure 'cool, Bold has a good reputation, and we've already got Quickbooks, so this is great'.

I look at how many orders we've got, upgrade to the paid plan, and start to go through setup, but after assigning all my accounts, and running my first export, I notice I've got almost 200 failed transactions. I keep an eye on the daily export for the first week or so, and every day, I'm getting a handful more transactions that fail, so obviously I hit up Bold to see what the issue is. They respond and say any transaction that has multiple tax codes will confuse their app and the export will fail, so for example, if you've got a city tax and a state tax on an order, good luck, because you're gonna be entering it by hand. In my case, that's more than 200 orders I'd have to add manually, with more every day. Obviously, that's not even remotely a workable situation.

Now, it's probably worth mentioning that in the product description, it talks about how flawlessly it works with different tax agencies and rates: 'We’ll automatically set up new tax agencies and their associated tax rate based on your imported orders.' but the reality is, the app can't handle more than 1 without breaking, they've made a mess of my books, left hundreds of orders that I'm apparently supposed to do manually, and the answer I got from support was essentially ¯\_(ツ)_/¯. I'd give less than one star if I could.

Great app
www.pilottrackhdd.com

Samuel was helpful in sorting out our export issue with inventory items. Couldn't be happier with his help!

Good service got me through setup issues. App delivers and makes for hassle-free accounting at a reasonable price.

This app is such a life saver. It is very straightforward to setup and use, I no longer have to manually add sales receipts and Shopify fees manually to QuickBooks online. I have seen other apps similar to this one, except that they require a monthly payment of $30, so the fact that this one is free - what a find! It works perfectly and the customer support is very helpful, I have contacted them to ask a few questions during the setup process and they replied very quickly with the answers. I highly recommend this app!

Hazma has been extremely helpful. I had numerous problems with tax assignments for shipping out of state. All of these issues are now resolved, sales are exporting to QB and I am no longer receiving error messages.

Jericho has been so helpful. Without his help, we would be lost. We felt Jericho was as invested in our success as we were, which felt great. Bravo Jericho!

This app is AWESOME! Automatically creates QuickBooks online Sales Receipts from every order on Shopify, divides up the (1) product cost (2) shipping cost (3) tax cost (4) credit card processing fee, such a time saver to get these amounts automatically into the correct accounts in QuickBooks online. I would highly recommend, especially since the starter version is FREE! You only pay if you have many orders per month. LOVE IT! Also it's easy and straightforward to set up, plus the developer is responsive to emails when I asked for help with setup.

Not suitable for UAE
as it doesn't have option to select sales location, therefore fails to select tax rate. So you need to click all orders and select sales location then the tax rate...
Also it doesn't give you chance to select all of your accounts for depositing the cash / credit card payments to be credited. So you need to correct also those records...
Moreover, you dont get timely support.... i opened a ticket and explained everything by screenshots, but didn't get a response....

I run a low volume shop and am currently using the free version of "Intuit QuickBooks Online." It works exactly as described. It is a one-way data transfer (from Shopify to QB) and I've not had a problem.

The free version has a transaction limit of 30/month. I'm not exactly sure what would happen on transaction #31 and am hopeful that the transition will be seamless and trouble free.

I like that I get a transaction summary email every day.

I actually have more issues with QB Online than this application.