전체 평점
3.6
평점 수준당 개수
  • 평점의 48%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 33%가 별 1개입니다
2018년 11월 16일

The app can be tricky to setup, but once it is done, and done correctly, this is way easier than manually entering, which leads me to why I only gave 4 stars. We have a USD and CAD store. Unfortunately this app will not work if you have a USD store, and using Quickbooks Canada version. You are unable to select a CAD income account in the app, and in Quickbooks, you cannot create a USD income account in your chart of accounts. Seems this should be a easy fix on Bolds part, since in Quickbooks you can still create USD sales receipts using a CAD income account and it converts it.

ModeHockey
캐나다
앱 사용 기간 거의 6년
2017년 9월 6일

This app doens't sync correctly, it's causing me major issues

Tristin Elizabeth Llc
미국
앱 사용 기간 대략 1년
2021년 3월 18일

I am using the free version of this app while my store grows and have found it flawless with integrating into my paid version of Quickbooks online. Nick from their support chat was incredibly helpful, he solved a problem id been stuck on for weeks. Thumbs up from me!

The Homey Touch
캐나다
앱 사용 기간 5개월
답글 BOLD개 2021년 3월 22일

Thank you for your review. We are thrilled that Nick was there to to help you. Thank you for choosing Bold!

2018년 10월 26일

Very Solid. It's QuickBooks the gold standard for accounting products. It's what you'd expect from them.

Largest Heart
미국
앱 사용 기간 대략 5년
2018년 5월 3일

Not as smooth and slick as it's promised or should be - can't believe they charge $30/mo for this. Failed to sync almost 25% of our sales, citing taxes. That's about as fundamental as retail accounting gets. Looking into other options. Quickbooks also recommends Webgility Unify, anyone else tried this?

Gdmthr
미국
앱 사용 기간 12개월
2020년 11월 10일

I'm on the same boat as the others complaining about the Tax changes they made. The app doesn't work more than 1 week without having to call support for help to export stuck orders. Also, they say "If there is an error, you can export it manually to Quickbooks".. Well, I'm paying them to export it for me.
Moreover, the app doesn't export orders with zero balance, say the order total is $100 but you give a discount to the customer of 100% = new total $0.. The app doesn't export it because the tax mess. I'm looking for a new app.

Tiny Memories Laser
오스트레일리아
앱 사용 기간 11개월
2021년 8월 15일에 편집됨

UK users beware. This app does not handle VAT on shipping correctly after changes last year. Bold are aware of the problem but seem unable to fix it in time to help us. We now have to manually edit hundreds of transactions to change the shipping VAT from Zero rated to 20%. Update: It seems Shopify updated the way it handles VAT sometime last year and unticking the "Charge tax on this variant" means the shipping is Zero rated as well unless another standard rate product is also in the basket.
The solution is to create a collection manually containing all zero rated products, and create a "Product override" in Tax settings for your zero rated collection at Zero% and then tick "Charge tax on this variant" for all products. The app has functioned extremely well for us up to this point, but Bold did not help us sort this problem just saying " our devs are aware of this issue but there is no ETA as to when a fix might be implemented as this would require a major overhaul to our app's core code. Your sales receipts are going to have to be manually adjusted until a fix is released I'm afraid." This indicates that they don't understand that the problem has to be corrected in your Shopify Tax settings and not in their code and lead us to go backwards and forwards not knowing what was to blame. We still have many transactions to edit in Quickbooks, but going forward the imports will be correct.

The Citrus Centre
영국
앱 사용 기간 거의 5년
답글 BOLD개 2021년 8월 10일

Thank you for the feedback. Our developers are working on a fix. We're sorry for the additional work that this caused your team.

2019년 5월 25일

I'm still using the free version, as our store is still very small. However, for the orders we do receive, it works out great keeping QuickBooks in sync. I manually added a SKU to my products in Shopify, that have a matching SKU on my inventory in QuickBooks, and my orders and inventory tracking all stay perfectly aligned.

BohoDaisy
캐나다
앱 사용 기간 거의 5년
2021년 1월 13일

I would not be able to survive without this APP. It can take up to 1-2 days for customer service to get back to you about an issue, but once you've started the convo, they are quick to reply and helpful. I've had Jericho and Hamza help me over the past 2 years on the SAME ISSUES. I'd notice a "negative" in Shopify Holding because their would be a stop in exporting because of a "tax rate"? *** On another note ~ If a customer does a Split Transaction using cash and credit card on the Shopify POS, then it doesn't export correctly and I'll have to have my accounting adjust the cash deposit "match" for me. Hopefully BOLD will be able to fix this.

Leanna Lin's Wonderland
미국
앱 사용 기간 4년 초과
2018년 1월 23일

Works great with little effort, saves me a bunch of time. Highly recommend!!

High Velocity Arms
미국
앱 사용 기간 5개월