QUICKBOOKS SYNC by BOLD

Excellent support help when used live chat. All pretty good so far. Some random transactions did not port across to QBs from Shopify however and this caused vast confusion. Live chat assistant sorted it but we spent a long time trying to fathom why it was happening!!

I ran into a few issues with this app, but I spoke to a customer service representative, Jericho, who was extremely helpful and patient! I really appreciate the phone support.

I would have have left a higher review for this app as it seems to have improved. However the fact i now have to pay $30 now to export my orders i can do this via csv for free.

Great app, syncs my orders with Quickbooks without issue. Special shoutout to Dave who offered amazing support when I had a complex situation, great work! - Lisa

WARNING: The app only exports orders into the Sales receipt account into Quickbooks even if the order has not been paid. This is a nightmare! Do not sync with this app unless all of the orders you have in Shopify are fully paid!!!

Although had issues in the beginning support was very quick in addressing the problems. BOLD apparently took over the app recently and the previous reviews that talk about poor support do not reflect the current situation.

Update: Just got some more outstanding service from Bold through Alexa! She was super quick to respond to my emails, understood the points I was making, and helped answer my concerns. Thanks for the support Alexa!

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Just used their support chat and received outstanding support from Samuel(he's a ninja) and Brysen.

They received my issue, communicated with developers, got something re-mapped in the background, and were able to fix my issue.

Super impressed, that I didn't just receive generic scripted replies with no help.

The app itself is great for exporting your sales receipts each day. Just be sure to map your accounts correctly.

I'm all about the customer service. It's impossible to get a hold of anyone on most of the apps. I like this one because I am always able to get some sort of assistant when needed. Daniel just assisted me and he was great.

Je sauve beaucoup de temps avec cet Apps.
Fonctionne très bien comme prévue.

Our orders stopped syncing between Shopify and QBO. QBO told me to talk to Shopify. Shopify told me to talk to Bold. Navir @ Bold gave me a simple fix and it was up and running in a second. Thank you Navir for helping me when no one else could.