Avaliações (265)

Classificação geral
3,3
Número por nível de avaliação
  • 48% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 5% das avaliações são de 2 estrelas
  • 34% das avaliações são de 1 estrelas
23 de março de 2020

I have used the App well before Bold took it over. While it has some quirks, the low cost makes up for them. One thing that makes Bold stand out from others is knowledgable, and competent support. I had an issue that I could not solve. Jericho from Bold had it all fixed in about 30 minutes. I would highly recommend the App for anyone needing basic sync of customers and sales. Never did use the ...

Fleetwood Digital
Canadá
Quase 8 anos usando o app
10 de janeiro de 2024

We experienced a number of error is our daily synchronization reports related to tax authorities in states we do not do business in. After emailing tech support, Bryson was quick to respond to let me know there were some known bugs. He was able to correct the reporting for our account and we have not seen the errors since. Thanks!

Glenn Avenue Soap Company
Estados Unidos
Mais de 7 anos usando o app
BOLD deixou uma resposta 15 de janeiro de 2024

We are so glad to hear that Brysen was able to help you resolve the issues you were seeing. Thanks for taking the time to write in, we will be sure to pass along your kind ...

1 de abril de 2020

Priyanka and Mona were a great help fixing a small problem in our QuickBooks integration app. Next to no wait on chat and I had an answer that fixed the problem within minutes. Another task checked off the list! Check!

African Bronze Honey Company Ltd.
Canadá
Mais de 6 anos usando o app
5 de junho de 2021

Hamza was very helpful to solve my problem of synchronization. The app still have some issues with taxes, ans sync, but I would give 5* for support.

Boutique OMG Camping!
Canadá
Quase 6 anos usando o app
BOLD deixou uma resposta 8 de junho de 2021

Appreciate the kind words. Kudos have been passed along to Hamza. Thank you for choosing Bold.

Data de edição: 15 de agosto de 2021

UK users beware. This app does not handle VAT on shipping correctly after changes last year. Bold are aware of the problem but seem unable to fix it in time to help us. We now have to manually edit hundreds of transactions to change the shipping VAT from Zero rated to 20%. Update: It seems Shopify updated the way it handles VAT sometime last year and unticking the "Charge tax on this variant" ...

The Citrus Centre
Reino Unido
Quase 5 anos usando o app
BOLD deixou uma resposta 10 de agosto de 2021

Thank you for the feedback. Our developers are working on a fix. We're sorry for the additional work that this caused your team.

25 de maio de 2019

I'm still using the free version, as our store is still very small. However, for the orders we do receive, it works out great keeping QuickBooks in sync. I manually added a SKU to my products in Shopify, that have a matching SKU on my inventory in QuickBooks, and my orders and inventory tracking all stay perfectly aligned.

BohoDaisy
Canadá
Quase 5 anos usando o app
13 de janeiro de 2021

I would not be able to survive without this APP. It can take up to 1-2 days for customer service to get back to you about an issue, but once you've started the convo, they are quick to reply and helpful. I've had Jericho and Hamza help me over the past 2 years on the SAME ISSUES. I'd notice a "negative" in Shopify Holding because their would be a stop in exporting because of a "tax rate"? *** On ...

Leanna Lin's Wonderland
Estados Unidos
Mais de 4 anos usando o app
Data de edição: 22 de julho de 2019

I will put 4 stars instead of 5 as my initial query was not even taken into consideration by a member of their staff.
However after having insisted, Samuel L was so kind to call me within 24 hours and did everything to sort my problem out very shortly.
Thank you again Samuel. The app is great otherwise!

Kompsós
Reino Unido
Quase 3 anos usando o app
26 de janeiro de 2021

Just started using the app and so far so good. Did have an error when exporting but reached out to customer service and customer service (Nikhil) got back to me pretty quickly with a step-by-step guide (so helpful!) to figure out how to get around the errors. I am a visual learner so the guide was exactly what I needed. Hopefully this app works in my favor as I grow and expand my business.

Spruce + Twine Co.
Estados Unidos
Mais de 2 anos usando o app
16 de novembro de 2018

The app can be tricky to setup, but once it is done, and done correctly, this is way easier than manually entering, which leads me to why I only gave 4 stars. We have a USD and CAD store. Unfortunately this app will not work if you have a USD store, and using Quickbooks Canada version. You are unable to select a CAD income account in the app, and in Quickbooks, you cannot create a USD income ...

ModeHockey
Canadá
Quase 6 anos usando o app