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Very useful app. Paul at Bold has been exceedingly helpful making the transition.
So far the app is working great. All data is getting imported properly. This app really saves us time and works as advertised.
Issue after issue with syncing to QBO, If i can't get this resolved this week i will choose another app... Seriously Bold, you are charging me for this App but you never want to help!
First off, this app worked fine to start with and then suddenly stopped working. My bookkeeper didn't notify me right away so I was paying for months and was not getting the service. The problem - suddenly for some unknown reason one of the CRA tabs for taxes wasn't correct so instead of notifying me that it was no longer syncing with QB, they just kept charging me? Why on earth would you have an app that works and then stops and keep charging me?
If you need to delegate and automate this year this is the tool to help you scale! This service integrates well making it an effective tool.
TRAILFORTY.com
This app used to work so well, but clearly, it seems that significant updates were made and all of a sudden, how transactions are transfered into Quickbook accounts as well as taxes management is rigid, poor and we're not able in any way to migrate data properly from Shopify to Quickbooks.
Simple question to Bold: if the machine ain't broken, why fix it?
You made us very frustrated, generating hours of manual adjustments in Quickbooks. The only thing we're now happy about is to look to other apps, better adapted than the poor updates and development you've been investing into.
Sorry.
This is awesome. Helps us keep up with the numbers and know where we are at all times. Thanks for the integration!
This app does not sync refund transactions, so if you have a customer that buys a product, the sales gets recorded as a sales receipt correctly, but they cancel their order and you refund, that information does not get transmitted to quickbooks. The app claims they do this, but they don't. We realized this after thousands of transactions had gone through, and now we've had to spend hundreds of dollars with an accountant to estimate a solution that works. I highly recommend not getting this app and recording your payouts as sales instead
I have tried to use this app for about 2 years and we have had nothing but issues with our Shopify orders importing to Quickbooks Online. If a discount is applied to an order, it will not import correctly. It does not import sales tax correctly, so we have to go through each order manually and make adjustments. Each time a customer places an order, a new customer is created in Quickbooks instead of adding to existing customer. I tried numerous times to get support, but I was notified there were no solutions. I do not recommend using this app. You will have more of a headache than manually exporting your orders.
Jericho helped me out with an issue I was having. He was awesome. Very quick and helpful. I recommend this app to everyone