QUICKBOOKS SYNC by Bold , 270 条评论

Shopify KEEPS creating Service & Non-Stock Items in Quick-Books and Nobody can seem to explain why - Quick-Books says its Shopify, Shopify blame Quick-books, either way we are constantly having to modify the exports to the correct stock Items. Looking at dumping Shopify and finding a different platform. Currently I would NOT recommend this App to anyone

This is a great app and I appreciate Paul A. for calling and helping me with a technical issue that my shop encountered. I'm grateful that there is a simple connector between Shopify and QBO that's affordable for growing businesses. Thanks Bold.

I'm putting 1 star because it used to be free to export data from Shopify to QuickBooks Online, and since a few months, one has to pay up to $29 simply to do that and in addition to the fee for using QuickBooks Online. Even if QuickBooks is a great tool to work with and that it works perfectly well with Shopify, I think this sudden change of price plan without notifying customers is outrageous!

Paul Arthur was extremely helpful today. My app was not syncing properly with my quickbooks account and Paul knew the problem right away and fixed it. He also explained the new plans coming up for payment of the app. I would definitely recommend this app to anyone using shopify and quickbooks. The customer service is excellent! Thank you Paul!

HORRIBLE! I thought only the government double taxed us. We pay for shopify and QBO and now we have to pay for what should be part of the QBO service?! EXTORTION! Quickbooks online you should be ashamed.

I have used the App well before Bold took it over. While it has some quirks, the low cost makes up for them. One thing that makes Bold stand out from others is knowledgable, and competent support. I had an issue that I could not solve. Jericho from Bold had it all fixed in about 30 minutes. I would highly recommend the App for anyone needing basic sync of customers and sales. Never did use the inventory to its fullest but there is also support for that aspect. For the reason that it is economical, and support is very good.

The app is easy to setup and works seamlessly in the background. I had some trouble when I exceeded the number of automatic exports on the free plan but Rony and Rushit were quick to help out via their chat support function. I'd like to see them make the chat support link easier to find (tried the phone number first, there was a voicemail that told me to email, sent an email and received a bounce back saying to chat) but was quickly helped once I did find the chat.

Their customer service is great. Especially in the chat feature located on their website. Rony and Chintan were extremely helpful.

Let me get this straight... first we pay monthly for the Shopify account and we pay monthly for the Quickbooks account. NOW we also have to pay monthly to connect them?! No thank you. This is thievery.

I've been holding off writing this review hoping the support team would sort the problem out but no such luck. So I have to say don't buy this app its a waste of time if you are VAT registered as it doesn't work!
Before we went VAT reg all was fine and every night the sales from Shopify would be sucked into QB and a invoice created. Once we click the 'All Taxes are included in prices' option the link was broke and we get the same error message every night 'You must select a product/service or an account for each split line with either an amount or a billable customer.'
So now I have to manually put every invoice into QB. Ball ache and time consuming.