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The app is working flawlessly! Hamza was very helpful in resolving smaller issues. Highly recommended.
Thank you for your review! So happy that Hamza was there to help you solve the issues you were experiencing. Thank you for your recommendation!
Loving this app! Saving me countless hours of inputting sales into quickbooks. Had a small issue and Jericho from support helped me so fast!
Samuel was helpful in sorting out our export issue with inventory items. Couldn't be happier with his help!
Did not work with my version of Quickbooks. (Self Employed, online version). Had this been specified before hand, I would have never tried to install this app. When I contacted customer service because I was unable to get it set up, they let me know that it would not work and I was told that I would not be charged since I couldn't use the app. However, I got my bill today and I was in fact charged for it, an app that I could not use at all. Would like a refund.
Normally this is a great company. I just wish this information had been known beforehand, and I would not be charged for something I could not use or even set up. Especially since customer service said that I would not be charged.
Easy setup. Orders and payments from Shopify export to QBO nightly.
Error in Sales Tax calculation -- it is doubling sales tax on shipping -- making Sales Tax Liability in QBO incorrect. BOLD says "working on it"... but not working now as of March 2019.
Hi there, thank you for your feedback. I'm sorry you have ran into some trouble with QBO; I just wanted to let you know that our support team has identified the issue and will be continuing to work on it until a resolution has been made.
Paul was great!! He assisted me in solving my problem quickly and efficiently. Two thumbs up!
Great customer service! Paul was able to resolve an issue in 10 seconds that Quickbooks couldn't figure out for over 2 days. Keep up the good work!
Just started using the app and so far so good. Did have an error when exporting but reached out to customer service and customer service (Nikhil) got back to me pretty quickly with a step-by-step guide (so helpful!) to figure out how to get around the errors. I am a visual learner so the guide was exactly what I needed. Hopefully this app works in my favor as I grow and expand my business.
I'm using this app across two separate shops, and so far it is working well. The customer service is excellent. I have two pain points left:
1. Synching a single QB account with two Shopify stores
2. Matching SKUs for 'bundle' type products
Still, for a small business like mine, this app is great, as it helps me to automate the process from order in Shopify to a printed sales receipt through QB and Google. Thanks for your help. You have been wonderful!
huge trouble getting app to Sync with Shopify!!!!!
nearly 4hrs talking to support line between quick books and shopify and it still doesnt work
at this stage i would not recommend for shopify syncing!!