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I've had this app in place right from the very beginning since I wanted Shopify to talk to Quickbooks automagically. It's been working in the background, doing its job without any problems. Just what I want. And prevents me from having to hire a bookkeeper!
Thanks for your glowing review. That is exactly what we love to hear, our goal is to make your life easier! Thanks for choosing Bold!
I had issues syncing shopify with Quickbooks and Rony came to the rescue! I am a novice with the technology, so Rony took the time to help me understand it clearly as well as fix the issues and gave me options along the way. Very helpful! Made my month! Excellent customer service!
Huge time saver. It has worked really well for our company. We've been using it for 5 years, and we had one snafu right at the beginning of Covid where it didn't add our orders for a month. That was a hassle to figure out, but otherwise it has been a great tool for automatically adding our orders from Shopify to Quickbooks.
Thanks for your kind review! Our team is always happy to help with any roadblocks. Thanks for choosing Bold!
We were having some issues with exporting. I reached out to customer service and they were fantastic to work with. I worked with Nick, and he took care of us. Glad to know that there is a solid team able to help when needed. Thanks!
Had a great experience! Paul scheduled a call with me despite Bold normally doing things via chat. He worked with me and followed up each day to make sure that the error had been corrected. He was very responsive
Thank you for the amazing review! We're thrilled to hear Paul made your experience so positive. We appreciate you choosing Bold!
Customer Support is amazing! Daniel was quick to respond, and very knowledgeable. He fixed our problem easily! Thanks Daniel!
We're so glad that Daniel was able to help with your support request! Thanks for your review and thanks for choosing Bold!
Jerico helped me understand why my app sync to QBO stalls out. Thank you Jerico. It would be great if you enabled it to sync higher sales volume seamlessly, but you helped me. Thank you!!
This app works really well for us. It saves us tons of data entry time. We don't sync inventory, just orders. Occasionally it has errors, but usually it's because a tax category wasn't pre-configured.
Thanks for your wonderful review. We are just so happy to be a part of your business solutions and are here to help whenever you need! Thanks for choosing Bold!
Everyone acknowledges that this app has its flaws, but as far as price and capabilities I would say it's the best app for integrating Shopify & QuickBooks. Every time I have an issue, all I have to do is reach out to customer support, and they are quick to help with/escalate the issue. Deelen was able to work through some issues with me this past week that will be saving me SO MUCH time going forward!
Thank you so much for the review. Happy that we resolved any issues you were experiencing!
Had an issue with mapping for years with no interest from support to fix the problem until Rony. He fixed the problem and voila it works.