QUICKBOOKS SYNC by BOLD

We already pay for both Shopify and Quickbooks - the introduction of a monthly fee moving forward will see me removing this app and entering data manually.

It even has me questioning whether to stay with Quickbooks or move to Xero which does not have a fee to transfer the data - so not only are the developers losing clients themselves, but this could have a negative impact on Quickbooks itself.
I can see a lot of clients leaving and switching accounting packages because of this.

I received outstanding support with some export issues I was having. Nick was able to fix the problem quickly and now my Shopify sales are exporting to Quickbooks flawlessly. Thanks again Nick!!

I would not be able to survive without this APP. It can take up to 1-2 days for customer service to get back to you about an issue, but once you've started the convo, they are quick to reply and helpful. I've had Jericho and Hamza help me over the past 2 years on the SAME ISSUES. I'd notice a "negative" in Shopify Holding because their would be a stop in exporting because of a "tax rate"? *** On another note ~ If a customer does a Split Transaction using cash and credit card on the Shopify POS, then it doesn't export correctly and I'll have to have my accounting adjust the cash deposit "match" for me. Hopefully BOLD will be able to fix this.

Fantastic app, incredible support!
With updates continually occurring there is a need for excellent customer service along with bright minds behind them punching the buttons to correct any errors that may occur. Bold provides just that. They will allow you to speak directly with support to resolve any technical details.

I am very happy with their service!

I could not be more unhappy with this app and the complete lack of customer support I received. I've been using it for years and it's always been janky and unpredictable. For the past 9 months or so we've been getting daily import errors; sometimes entire months of entries were not imported. Initially they were helpful and helped fix things when they broke, but it's gotten super bad in the past few months and now no one even bothers replying to my messages (I've sent at least 2 email in the past ten days with no reply).

Current issues: thee app doubled a bunch of transactions so our books are totally messed up. AND now I just figured out that it's not able to import any orders from Germany for some reason, so every day I get error messages for all our German orders.

In short, this app is the worst, it continues to degrade and break in weird and new ways, and good luck getting any meaningful help from customer support. Switching to Quickbooks Bridge, and will not be using any Bold apps going forward.

What started as a free 6 mo. trial of their pro version so that i could download a bulk of transactions that were backlogged due to the app not working, has now turned into them wrongly auto-billing me for the past year. I asked them to stop billing me and put me back on the free plan because i don't have many transactions and they have ignored that part of the email. I would not recommend this app.

I love that this takes my data from my site and dumps it directly into my QuickBooks online account! One less step for me!

So far the app is working great. All data is getting imported properly. This app really saves us time and works as advertised.

App does a great job exporting to QBO. When there is an issue, they are very responsive. Rony just helped with a sales tax issue we had been having. Great app!

Update 3-23-19: Tried to get support over 4 days ago, sent them emails, got ZERO response. Save yourself money, time, and frustration. Run while you still can, because these guys do not care about you one bit. Honestly, they do not even contact me to attempt to placate me. They just ignore it.

Not really worth the money, IMO. Every week there is numerous orders/sales receipts that simply do not get exported, and I have to manually enter them. So what am I paying for exactly? I could just save the monthly charge and enter every receipt manually. When it works properly, it does save time. But I could not think of the last time it worked properly. Over 4 months ago.