QUICKBOOKS SYNC by BOLD

a large amount of our sales transactions are not being exported into QB's online. We are spending far too many hours just reconciling. The developer needs to think through the logic of the end user, this clearly is not the case.

What a joke! One of the reasons I choose Quickbooks Online was because of the free integration with Shopify. Quickbooks handed over management of the integration to BOLD who now are going to charge substantial fees for the integration - I'll look elsewhere thanks very much. Will need to review if I'm using anything by BOLD and probably will delete after this cash grab. Will also consider changing online accounting packages and probably move to MYOB since it's an Aussie company and I need to factor this syncing cost now.

This could be one of the worst decisions Intuit Quickbooks could have made for their business. The cost free integration was a big drawcard compared to their competitors.

This is the most gliche online accounting software on the planet! Pull your head out and fix the million issues this has.

Worst accounting software ever.

By far

It seems that anything BOLD does is absolute garbage, all their other apps are junk as well.

I'm embarrassed on their behalf!

Ankur and Jericho were able to solve a problem that I’ve been having for months now. It’s taken me hours with other quickbooks reps. They crushed it in 30 minutes.

I had an issue where my orders weren't syncing properly with QuickBooks so I went on the chat and Nick was able to assist me immediately with the issue. They have friendly and easy to reach customer support!

We use this app to send our sales receipts from Shopify to QBO. It works flawlessly most of the time. Unfortunately, once every few months we have a tax entity problem. This causes all our Shopify sales to no longer export to QBO. To resolve it I contact Bold who tells me "everything is working now", I then have to INSIST I will not get off of chat until they fix it. After several minutes of discussion they realize I am not leaving and my problem gets elevated and then fixed. The help person can not tell me what happened or how it was fixed so the next time I contact Bold it's Groundhog Day all over again. This several hour process has happened six times, if there was another way to export Shopify to QBO, I would try it. Our business is too big to be at the mercy of this weak link. My only alternative is to leave QBO.

I am an accountant, and a client had this app before coming to me for their bookkeeping. He used this app to import sales receipts from Shopify to his Quickbooks. This saves me so much time because I don't have to create individual sales receipts, instead, they come in automatically. I had some trouble because some of the transactions didn't import correctly and where missing. I emailed the Bold Commerce support line and Jerico got back to me within the day. Jerico was extremely helpful and helped me solve our problem. Customer support was A+. If they had to improve on one thing it would be the app's interface in Shopify. It's very simple and user-friendly which is good but because of that, it seems the options are limited and you cant view all the mappings and options from the user's side. All in all, an excellent app, I've recommended and used on all my other Shopify clients.

Hamza, of Bold Commerce Merchant Success Quickbooks App, was fabulous. They were patient and diligent and helped me to solve my problem in a professional way. I would highly recommend this APP and their customer support team for a fine service.

This app is amazing. If you are trying to keep track of you books....whats going in and out, Quickbooks is awesome.

Thanks,
https://www.betterthanbows.com

huge trouble getting app to Sync with Shopify!!!!!

nearly 4hrs talking to support line between quick books and shopify and it still doesnt work

at this stage i would not recommend for shopify syncing!!