QUICKBOOKS SYNC by Bold , 270 則評價

Je sauve beaucoup de temps avec cet Apps.
Fonctionne très bien comme prévue.

Our orders stopped syncing between Shopify and QBO. QBO told me to talk to Shopify. Shopify told me to talk to Bold. Navir @ Bold gave me a simple fix and it was up and running in a second. Thank you Navir for helping me when no one else could.

One star, because zero is not an option.
The purpose of this app to is to record your Shopify transactions in Quickbooks for your bookkeeping.
The part where this app fails is that is posts your sales tax incorrectly on every order. Therefore, it does not fulfill it's purpose.
It wasn't always like this. It was great until Oct 2020, when the sales tax stopped working correctly. Support doesn't care and does not answer when I ask if they have an intention of correcting this.
Highly recommend the "QuickBooks Connector" by Intuit app which does a much better job, is accurate, and FREE with you QB subscription.

This app failed to sync my sales with QuickBooks properly for a year, leading to inaccurate VAT reporting and thus an unexpected £4k tax bill, all of which I paid for the privilege of having! Until then, was perfectly happy with this software but this change - which was never indicated nor is there a way to fix/change it - has made this a useless boondoggle.

Brysen is great, he is always professional, courteous, and responds quickly. Thank you Brysen!

Russ

This app has not been working for EIGHT MONTHS and continuing to charge me. I would like a refund and for this issue to be fixed.

We've been using this app for a year now, it has always required extra manual checking and correction of synced transactions. Not ideal, but we'd accepted that, it's free of charge at the end of the day... Until a few days ago we suddenly realized that the product syncing has been distorting our QBO accounts. Bold, who have recently taken over the app, have been very helpful trying to resolve this and a few other issues for us. It is good to see that someone is finally bringing this app up to required standards.

This app worked fine for a year or so and then it just stopped exporting to QB. After numerous attempts for a callback with customer support, they only emailed me days later. None of the tech support agents listened to the actual problem and they kept passing me from agent to agent...each one more clueless than the last and it was obvious no one bothered to read the previous correspondence, wasting a ridiculous amount of my time. Possibly the worst customer service I've ever had to deal with for an app that's supposed to simplify my life. I will be looking elsewhere going forward.

This was FREE. Now I HAVE TO PAY monthly for this app to sync orders with QuickBooks.

Bold is seriously the worst app developer in the shopify store. Terrible support, and a terrible, greedy company.

Stay away from Bold products.

used to be a grill great App. Now they charge for an app that is not even compatible on my Mac...... So upset, Wish it Never changed. its 100% the App not the Quickbooks. Program has not automatically downloaded since March.