評價 (270)

整體評分
3.6
各級評分數量
  • 48% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 33% 的評分為 1 顆星
編輯時間:2017年10月19日

A lot of bugs but the team worked very hard to to get the problems solved!

Current Coffee
美國
使用應用程式 接近2年
2020年9月14日

This app used to work so well, but clearly, it seems that significant updates were made and all of a sudden, how transactions are transfered into Quickbook accounts as well as taxes management is rigid, poor and we're not able in any way to migrate data properly from Shopify to Quickbooks.

Simple question to Bold: if the machine ain't broken, why fix it?

You made us very frustrated, generating hours of manual adjustments in Quickbooks. The only thing we're now happy about is to look to other apps, better adapted than the poor updates and development you've been investing into.

Sorry.

Popeline
加拿大
使用應用程式 大約3年
編輯時間:2021年12月11日

I have tried to use this app for about 2 years and we have had nothing but issues with our Shopify orders importing to Quickbooks Online. If a discount is applied to an order, it will not import correctly. It does not import sales tax correctly, so we have to go through each order manually and make adjustments. Each time a customer places an order, a new customer is created in Quickbooks instead of adding to existing customer. I tried numerous times to get support, but I was notified there were no solutions. I do not recommend using this app. You will have more of a headache than manually exporting your orders.

Ambrosia
美國
使用應用程式 接近3年
編輯時間:2019年3月11日

The app does not correctly import orders every time. It changes the product name for several of my products in Quickbooks after import. It duplicates buyer names and does not import email addresses. It also does not import "bundles." Correcting these issues takes as much time as just manually importing orders. I have contacted customer support and they were not able to fix the import errors.

Plumtree Baby
美國
使用應用程式 接近3年
編輯時間:2018年12月19日

I purchased this app to sync my Shopify account with my Quickbooks Online account so that I can track inventory and sales, etc. I had a tricky time understanding the setup (importing skus into QBs) and had a lot of questions. It was challenging at first to get the assistance I wanted (I like to actually talk with someone when dealing with a new app rather than email back n forth for days/weeks) but eventually I spoke with Nick who kindly and patiently answered all my questions. I'm hopeful that it works as it should.

juleslosangeles
美國
使用應用程式 1年多
2019年1月29日

Quickbooks had been working well for me when... something got glitchy and the downloads are a mess. Support is not helping, I've given them a week and the mess keeps getting bigger. No solution. I'm looking at other integration apps now.

Fat Stone Farm
美國
使用應用程式 2年多
編輯時間:2019年7月15日

I am very unimpressed with BOLD. Their customer service is lacking and they don't seem to understand their product. When I emailed for support I received numerous responses from numerous reps, they seem extremely unorganized. In the end, my issue wasn't resolved. This app is apparently unable to do exactly what it is meant for (exporting data), we are looking for alternative apps than shopify because of BOLD. Wouldn't recommend.

Helene Clarkson Design
加拿大
使用應用程式 大約3年
2019年3月16日

This app just does not operate as advertised at all. I've had to reinstall several times due to mapping issues, and I have no ability at all to import products from QBO to Shopify as Variants. Does no one else sell products that come in sizes? If I import products from QBO to Shopify, there is no way to account for the variants without making individual product pages for each size. No way this can be the way to do this.

Dragon Bicycles
美國
使用應用程式 4個月
2021年6月17日

Quick to help answer my questions and solve any issues I had ! Great customer service:) Grateful for the help.

Lake Life Caesar Co.
加拿大
使用應用程式 大約2個月
BOLD 已回覆 2021年6月18日

Appreciate the kind words. We're always happy to help solve any issue. Thanks for choosing Bold.

2018年3月9日

Paul was a great help on our call today and was finally able to fix integration issues between Shopify and quickbooks. I highly recommend his expertise.

Beloved Bath
美國
使用應用程式 大約2個月