QUICKBOOKS SYNC by BOLD

Software did what it said it would do, however the trial is extremely misleading. I signed up for the 30 day trial to see if this would work the way I needed it to for my company. At the time of sign up, the program was 10$ a month. After completing the trial, the software tried to force me into a package for 27$ a month. After calling customer service, they said there was no way around it and I gave up all options for discounts by registering for the trial. Now, all the book keeping I have completed during the month is being held hostage because I refuse to pay 27$ for an automated check register. No where during the trial sign up was there anything that lead me to believe I would have to pay almost 200% more a month for the program. I will be deleting this from my shop and not recommending it to anyone in the future.

Thank you to Alexa at Bold Commerce! She did an awesome job fixing my inventory problem. Alexa replied quickly to questions and was dedicated to helping me with the fix. Great Job!

I can not get QuickBooks to link with anything. It's near impossible to use. But it might be easier if this app actually worked.

Paul was a great help on our call today and was finally able to fix integration issues between Shopify and quickbooks. I highly recommend his expertise.

Easy setup. Orders and payments from Shopify export to QBO nightly.
Error in Sales Tax calculation -- it is doubling sales tax on shipping -- making Sales Tax Liability in QBO incorrect. BOLD says "working on it"... but not working now as of March 2019.

Not suitable for UAE
as it doesn't have option to select sales location, therefore fails to select tax rate. So you need to click all orders and select sales location then the tax rate...
Also it doesn't give you chance to select all of your accounts for depositing the cash / credit card payments to be credited. So you need to correct also those records...
Moreover, you dont get timely support.... i opened a ticket and explained everything by screenshots, but didn't get a response....

Great service, enthusiasm and willingness to help! and fast replies!

Thank you!!

Alexa was AWESOME! We had a problem with the app not exporting our refunds and coming up with an error message via email.
Contacted Shopify and got directed to Alexa who made sure that their tech support fixed the software bug (all in under 24 hours!). All we had to do was run the export again and the refunds showed up in our QuickBooks. Super pleased with how well this app is working for us by making it so much easier for our accountant to understand the transactions coming in from our website sales. And, the support we receive is beyond what we expected when we switched our website platform to Shopify and synced it with QuickBooks. Thank you - this is the way it should be . . . problem-solution-quickly!

Great customer service! Paul was able to resolve an issue in 10 seconds that Quickbooks couldn't figure out for over 2 days. Keep up the good work!

It has been working seamlessly.