QUICKBOOKS SYNC by Bold , 270 則評價
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Did not work with my version of Quickbooks. (Self Employed, online version). Had this been specified before hand, I would have never tried to install this app. When I contacted customer service because I was unable to get it set up, they let me know that it would not work and I was told that I would not be charged since I couldn't use the app. However, I got my bill today and I was in fact charged for it, an app that I could not use at all. Would like a refund.
Normally this is a great company. I just wish this information had been known beforehand, and I would not be charged for something I could not use or even set up. Especially since customer service said that I would not be charged.
Most of the data imported successfully, but it's creating an issue within Quickbooks when I try to update older duplicate expenses. I can't tell if this is a bug or what. Needs far better documentation and explanation!
This app is terrible if you are brick and mortar or have any in person sales using a POS. All sales made in person do not sync to QB because the customer information is not there. only 3 orders synced for me instead of 200+ many (not all) of which were online orders. None of the online orders synced despite them appearing as "paid". When contacting support they did get back to me quickly but said the app will only populate transactions marked as paid... but a lot of paid transactions/orders had not been visible to me on QB. Really disappointed, a complete waste of money.
I ran into some problems with multiple tax rates keeping some orders from importing; but I chatted with Hamza in support and they fixed me up very quickly. Well done!
I am unable to sync my shopify products with quickbooks. Please help.
Garbage app...Doesn't export. Freezes every time.
Store is in USD. Our quickbooks is in CAD. This integration doesn't work (we checked with quickbooks) because of the multicurrency. The problem is because they don't have a trial period, we've already paid $19.99 only to find out it can't be used. We've only had it for 1 day. Trying to get a refund now.
Setting up the app and QB for first time. Chatted Bold for a few tax set up questions and Paul called me right away. He helped through my questions quickly, super customer service!
It would be great to easily connect to shopify, but it's annoying that you have to pay extra just to connect when I've already paid for the actual software.
For a YEAR now, my Taxes have not been syncing properly after an update from Bold. They acknowledged the issue yet still have not fixed it. I have spent more hours than I care to admit fixing the issue and manually updating everything in Quickbooks.