評論 (265)

整體評分
3.3
各級評分數量
  • 48% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 34% 的評分為 1 顆星
2020年3月23日

I have used the App well before Bold took it over. While it has some quirks, the low cost makes up for them. One thing that makes Bold stand out from others is knowledgable, and competent support. I had an issue that I could not solve. Jericho from Bold had it all fixed in about 30 minutes. I would highly recommend the App for anyone needing basic sync of customers and sales. Never did use the ...

Fleetwood Digital
加拿大
使用應用程式 接近8年
2024年1月10日

We experienced a number of error is our daily synchronization reports related to tax authorities in states we do not do business in. After emailing tech support, Bryson was quick to respond to let me know there were some known bugs. He was able to correct the reporting for our account and we have not seen the errors since. Thanks!

Glenn Avenue Soap Company
美國
使用應用程式 7年多
BOLD 已回覆 2024年1月15日

We are so glad to hear that Brysen was able to help you resolve the issues you were seeing. Thanks for taking the time to write in, we will be sure to pass along your kind ...

2020年4月1日

Priyanka and Mona were a great help fixing a small problem in our QuickBooks integration app. Next to no wait on chat and I had an answer that fixed the problem within minutes. Another task checked off the list! Check!

African Bronze Honey Company Ltd.
加拿大
使用應用程式 6年多
2021年6月5日

Hamza was very helpful to solve my problem of synchronization. The app still have some issues with taxes, ans sync, but I would give 5* for support.

Boutique OMG Camping!
加拿大
使用應用程式 接近6年
BOLD 已回覆 2021年6月8日

Appreciate the kind words. Kudos have been passed along to Hamza. Thank you for choosing Bold.

編輯時間:2021年8月15日

UK users beware. This app does not handle VAT on shipping correctly after changes last year. Bold are aware of the problem but seem unable to fix it in time to help us. We now have to manually edit hundreds of transactions to change the shipping VAT from Zero rated to 20%. Update: It seems Shopify updated the way it handles VAT sometime last year and unticking the "Charge tax on this variant" ...

The Citrus Centre
英國
使用應用程式 接近5年
BOLD 已回覆 2021年8月10日

Thank you for the feedback. Our developers are working on a fix. We're sorry for the additional work that this caused your team.

2019年5月25日

I'm still using the free version, as our store is still very small. However, for the orders we do receive, it works out great keeping QuickBooks in sync. I manually added a SKU to my products in Shopify, that have a matching SKU on my inventory in QuickBooks, and my orders and inventory tracking all stay perfectly aligned.

BohoDaisy
加拿大
使用應用程式 接近5年
2021年1月13日

I would not be able to survive without this APP. It can take up to 1-2 days for customer service to get back to you about an issue, but once you've started the convo, they are quick to reply and helpful. I've had Jericho and Hamza help me over the past 2 years on the SAME ISSUES. I'd notice a "negative" in Shopify Holding because their would be a stop in exporting because of a "tax rate"? *** On ...

Leanna Lin's Wonderland
美國
使用應用程式 4年多
編輯時間:2019年7月22日

I will put 4 stars instead of 5 as my initial query was not even taken into consideration by a member of their staff.
However after having insisted, Samuel L was so kind to call me within 24 hours and did everything to sort my problem out very shortly.
Thank you again Samuel. The app is great otherwise!

Kompsós
英國
使用應用程式 接近3年
2021年1月26日

Just started using the app and so far so good. Did have an error when exporting but reached out to customer service and customer service (Nikhil) got back to me pretty quickly with a step-by-step guide (so helpful!) to figure out how to get around the errors. I am a visual learner so the guide was exactly what I needed. Hopefully this app works in my favor as I grow and expand my business.

Spruce + Twine Co.
美國
使用應用程式 2年多
2018年11月16日

The app can be tricky to setup, but once it is done, and done correctly, this is way easier than manually entering, which leads me to why I only gave 4 stars. We have a USD and CAD store. Unfortunately this app will not work if you have a USD store, and using Quickbooks Canada version. You are unable to select a CAD income account in the app, and in Quickbooks, you cannot create a USD income ...

ModeHockey
加拿大
使用應用程式 接近6年