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Intuit QuickBooks® Online

Intuit QuickBooks® Online

Developed by BOLD

95 reviews
Get
Price: Free – $29.99 / month More info
  • Export orders from Shopify into QuickBooks Online
  • Sync products and inventory levels between Shopify and QuickBooks Online
  • Support from Bold and Intuit

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Sync your Shopify orders to your QuickBooks Online account and enjoy seamless financial reporting with just a couple of clicks.

FREE PLAN AVAILABLE


Is your Shopify business just getting started? Export up to 30 orders per month from Shopify into QuickBooks Online at no cost! Any orders made before the app is installed can also be exported and will not count towards your monthly total. Our free plan includes basic syncing of products and inventory from Shopify into QuickBooks Online.

FEATURES

Order and Refund Sync


Quickly and easily import all your orders and refunds from Shopify into QuickBooks Online.

Automatic Daily Sync


You can choose to automatically sync your order data every day, and export historical data from your Shopify account.

Shopify Payments



Automatically sync your Shopify Payments payouts and fees with QuickBooks Online.

Order Details



Each order you export from Shopify into QuickBooks Online will automatically include all line items, shipping and taxes.

Tax Agencies


We’ll automatically set up new tax agencies and their associated tax rate based on your imported orders. You can also set a primary tax agency for where you most regularly do business.

Flexibility


Choose which accounts are used for order imports, including the ability to classify gift card sales into a liabilities account.

ADVANCED FEATURES


Sync Products


Stop managing your products in multiple locations! Our integration allows you to sync your products between both platforms, saving you time and money. While our free plan allows products to be added to QuickBooks Online from Shopify, our paid plans also allow for products from QuickBooks Online to be added to Shopify (two-way sync).

Sync Inventory


If you use QuickBooks Online as your source of truth for inventory, we make it easy to update your Shopify inventory to match it. This is great if you are selling on multiple platforms. We will also update your QuickBooks Online inventory when something is sold on Shopify, ensuring that you can trust your count.

PRICING PLANS


The integration is priced based on the number of orders that your store exports monthly. This pricing is in addition to your QuickBooks Online and Shopify plan.

Free


  • Orders/month: 30

  • Additional orders: N/A: 30 order maximum

  • Features included: Export Orders


Starter ($9.99/month)


  • Orders/month: 200

  • Additional orders: $0.15/order

  • Features included: Export Orders, Sync Products + Inventory

  • Growth ($19.99/month)


    • Orders/month: 500

    • Additional orders: $0.10/order

    • Features included: Export Orders, Sync Products + Inventory

    • Enterprise ($29.99/month)


      • Orders/month: Unlimited

      • Additional orders: N/A

      • Features included: Export Orders, Sync Products + Inventory
      • Need to export more orders? We'll never charge you more than the highest-tier plan ($29.99) including overages.

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Intuit QuickBooks® Online reviews

95 reviews
  1. 5 stars (45 reviews)
  2. 4 stars (7 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (2 reviews)
  5. 1 star (37 reviews)

The only reason I'm giving this two stars (and not one) is that the product seems to work ok. It is still buggy on many items and we will see how buggy it ends up once I now have to start paying for exports and there is more information that will be moved from Shopify to QuickBooks Online. Like many others I'm also disappointed to now have to pay a fee when I'm already paying a fee to both Shopify and QuickBooks Online.

I already have to manually enter many items that "Error" out on export. If you want to charge for an item it better work damn near flawlessly instead of having to manually enter sales every month. Never has it properly exported all transactions in a month.

It also appears I won't get the "free" upgrade until August because all they sent was an email notification and I did not notice they were going to start charging because I only integrate sales once a month and just noticed the notification at the top of Shopify today and then found the email buried in between thousands of others I get. They should have given more than about three weeks notification on the Shopify integration page. Proof of crappy customer service and communication.

Update 6/9/18 - I'm bumping my original two star review to three because the customer service did follow up and get us a free trial. I will also say that the program does work overall fairly well. There is still a few issues that would be nice if the would work out. However, no matter what I have trouble swallowing an additional fee that we will eventually have to pay when the free trial period runs out. Having to pay for Shopify, QuickBooks, and this App is a bit on the steep side. I would try Xero except I see Bold operates that integration app between Shopify and Zero also so I'm sure once that becomes popular enough Bold will be charging for that one too...

posted

This app no longer works after speaking with the new BOLD support they literally have no idea on how to even resolve an issue nor do they seem to want to solve the issue. BOLD main priority is to fob you off so they can close the ticket and move on. Everything with this app was working fine up until around May 16th then all of a sudden errors started appearing but they seem to say it was my fault not the apps, when asking for evidence to show me how is it my fault they are yet to provide it. I have now decided to look at using a different platform instead and transferring everything across. I still remember the BOLD email they sent about how they will be charging to use this app (which im ok with) because they will be able to make the app better?. Just another fluff of words and hype they don't live up to.

*** Update 5 June 2018 ***
After leaving the review I was contacted by Cole from Bold support although a little frustrating that I was only contacted after leaving a negative review. Cole was a nice guy who explained the situation in looked into the issue deeper (this should have been done in the first place) Cole seemed to liaise with other areas including developers and quickbooks to identify my issue. Cole eventually came back to me that quickbooks made some changes which inturn created errors in the app quickbooks eventually rolled back the changes and now things are working back to normal for me.

Overall Cole has turned a negative experience into a slightly positive experience I do think alot more could have been done at my first point of contact but hopefully they will work on that in the future. Thanks Cole for taking ownership of the issue and following it through to find a solution!

posted

Update: Heard back from Customer service. They made good and answered questions and made proper corrections. They promised that neither I nor anyone else would have to go through what I did. I always like the product and still do. Hopefully, it will be worth the monthly fee. I have amended my review from one star to three. But I made them wait for two weeks before I changed it. But I am a man of my word. they held up their end so I will do the same.

WORST customer service ever! AND now they want to charge $30 for their terrible customer service! 2 weeks of trying to get SOMEONE to call me back and I get are Emails saying they do not have time to call back!! See my most recent ticket number below!! I have to make an appointment to ask a simple billing question!!! AND no one is available until 3/19!! Apparently, I am not the only customer upset about the bait and switch tactics used to get us attached to this program. Too bad I used to like this app a lot.

Request 245241 has been updated!
Status: Open - Awaiting reply [Rate This Ticket]
Alexa (Bold Commerce)
Mar 16, 09:31 CDT
I'm sorry Dominic, but I personally don't have any time to accommodate a call today.
Please book a call with our accounting manager here: https://boldaccounting.youcanbook.me/
As it will guarantee a call back from us.
Alexa | Client Success
support@boldcommerce.com

posted

The app does not sync, it pushes data from Shopify to Quickbooks. It uses name matching to push data that is very specific, so set up can be fussy. I struggled at first with BOLD's email support, but when we were unable to resolve the issue there they called me and walked me through it. . If you run inventory and want to keep Shopify and Quickbooks in sync, be aware that data is only pushed and getting the sync to work properly can be tricky. Best is if you can set the items up in Shopify first, then run a transaction to export them, then use the exported items in Quickbooks to set the items up there. Any other method, and the names need to match and follow the formula exactly. If your item has special characters, email BOLD Support in advance for the set up tricks or these items will not match initially.

BOLD purchased this app from Quickbooks and they are aware of some of the set up issues. Once it flows, it flows. But hopefully now that this is in the hand of a real developer, better functionality and set up are on the horizon.

posted
Get
Free – $29.99 / month

The price for the integration ranges from $0.00 to $29.99, depending on order volume.

QuickBooks Online plans range from $13.00-$40.00 per month.

Requirements

QuickBooks Online

Support & Sales

BOLD
1-204-400-3242
support@boldapps.zendesk.com
boldcommerce.com
not provided
Get Support

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