I have been using this app for over a year, but recently something has changed and I get errors on every export. There are tax rate discrepancies between QB and Shopify and its made a MESS of my quickbooks. My accountant and I have been working to fix everything for days. Stay away! Do not use this app. (UPDATE) After reading other reviews, its very clear that this company has screwed over many other shops on this platform. How the hell does Shopify advocate for this company? How many small shops have lost hours of time or hundreds of dollars to accountants to solve the issues created by this trash? I am surprised there hasn't been a class action lawsuit against this app to compensate for lost accounting fees and time.

This app used to work so well, but clearly, it seems that significant updates were made and all of a sudden, how transactions are transfered into Quickbook accounts as well as taxes management is rigid, poor and we're not able in any way to migrate data properly from Shopify to Quickbooks.

Simple question to Bold: if the machine ain't broken, why fix it?

You made us very frustrated, generating hours of manual adjustments in Quickbooks. The only thing we're now happy about is to look to other apps, better adapted than the poor updates and development you've been investing into.

Sorry.

Jericho was VERY helpful and quick. The only complaint is that it took 4 days for someone to return the email and schedule the call with Jericho.